KnockDesk

field sales glossary

A field sales glossary for the week on the turf

This field sales glossary is the sales terms glossary for the week that still has to match Friday. Knockdesk is field sales software for the territory you draw and the knock that has to live on the phone. The door to door sales glossary entries below open from this hub. A free trial is not open.

Book a Walkthrough
Open a term from this hub. Each line is the short definition.
TermOne-line definition
AcceleratorExtra commission after a quota line.
AI sales coachA score and next step from a recorded visit, not a live whisper.
All-party consentEvery person on the talk must agree to a recording.
Appointment rateAppointments divided by the conversations you name.
Authorized retailerA dealer allowed to sell a carrier's offer.
Breadcrumb trailGPS points left as the rep moves.
Call cycleHow often you return to the same accounts.
Call reportThe visit written down after the door.
CanvassingWalking a territory to start conversations at the door.
Check-inProof the rep started the shift or arrived.
ClawbackPay taken back after a cancel or chargeback.
Close rateCloses divided by the conversations or appointments you name.
CloserThe person who sits the deal after the set.
Commission chargebackA commission reversed when the sale does not hold.
Confirmed saleA sale you will pay, not only a porch yes.
Contact rateContacts divided by knocks.
Conversation intelligenceNotes and a score from a recorded talk.
Conversion rateLeads or closes divided by knocks.
Cooling-off ruleThe buyer's cancel window after a home sale.
Coverage ratioFinished doors against the turf you assigned.
D2D salesDoor-to-door selling on a territory.
Do not contactA pin the crew must not knock.
Door dispositionThe outcome you logged on that door.
Door hangerA card left when nobody answers.
Door knockingWalking doors to start the conversation.
Draw against commissionPay now, earned commission later.
Field sales automationThe desk writes the next step from the visit.
Field sales CRMThe account starts at the address.
Field sales planThe quarter written as territory, visits, and quota.
Field sales representativeThe person who sells in person on assigned turf.
GeofencingA map fence that marks arrival or a knock.
Head to head challengeTwo reps scored against each other.
Idle timeTime on the clock with no knock.
Inside salesSelling from a desk or a phone, not the door.
Knocks per hourKnocks divided by hours on the turf.
KudosA teammate making a good door public.
LeaderboardRank on the metric you already log.
Leave-behindMaterial left after the talk.
Mobile CRMThe account on the phone at the address.
No-knock listAddresses taken off the route.
Objection handlingThe answer after they say no, not the pitch.
One-party consentOne person on the talk can record.
OTEOn-target earnings if the quota is hit.
Outside salesSelling in person, away from a desk.
Outside sales exemptionFLSA rule for selling away from the employer's place.
Peddler licenseA local card some cities require to sell in person.
Pipeline stageWhere the deal sits after the visit.
ProspectingFinding the next account in person.
QuotaThe target the seat has to hit.
Quota attainmentProgress against that quota.
Ramp timeHow long a hire takes to sell at pace.
RebuttalThe line after a specific objection.
Rep turnoverHires who left, over the roster you started with.
Residual commissionPay that keeps hitting after the first month.
Ride-alongA manager walks the turf with a rep.
RosterWho is on the crew this week.
Route optimizationOrdering stops so the day fits the map.
Sales activity trackingThe knocks and outcomes as they happen.
Sales bracketA contest tree of head-to-head rounds.
Sales canvassingCanvassing with a sale as the job.
Sales contestA scored game on a metric and a window.
Sales operating systemOne desk for the week outside.
Sales route planningThe stop order for the day.
Sales territoryThe area you draw and assign.
Sales velocityHow fast deals move through the stages you name.
Script adherenceSteps used on the recorded talk.
Self-genThe rep found the account, not a lead list.
SetterThe person who books the sit.
SitThe appointment at the table.
Solicitor permitThe local license to knock.
SPIFFA short extra payout on a SKU or a window.
Storm canvassingKnocking after weather, without an insurance promise.
StreakDays or knocks in a row that still count.
Summer salesA seasonal field program, often student crews.
Survivor contestA cut contest that drops the bottom.
Talk to listen ratioHow long the rep talked versus listened.
Territory alignmentMatching people to the area they can finish.
Territory planThe written area, visits, and owner.
Territory sales managerThe manager of that area and that crew.
Territory saturationHow much of the area has been worked.
Tiered commissionThe rate changes after a line.
Traveling salesman problemFinding a short path through the stops.
TurfWork cut from a territory.
Unverified knockA knock logged off the door.
UtilizationTime selling versus time on the clock.
Vendor-dealer modelA dealer sells another company's offer at the door.
Verified check-inA check-in the map can stand behind.
Virtual ride-alongCoaching from a recording instead of the passenger seat.
Visit frequencyHow often you return to the same pin.
Voice to CRMThe talk becoming the record, not a live sync.
Walk-in prospectingStarting the visit at a business door.
WhitespacePins still open on the turf.
Win rateWins divided by the opportunities you name.

The index

Open the term you came to define

Each term has a short definition, a worked example, and how Knockdesk tracks it. Open a sibling term from that page when you need the next word.

On the desk

The term still has to live on a pin

A definition does not close Friday. Knockdesk holds the territory, the turf cut from it, the knock, and the coaching on one Full desk seat.

Turf

Sample

  • North ridge

    Maya Chen

    Active

    186 pins · 42% complete

  • Harbor loop

    Jordan Hale

    Active

    94 pins · 18% complete

Related

Keep going from here

FAQ

Frequently asked questions

What is on this field sales glossary?

This field sales glossary lists the terms a field crew uses for territory, turf, knocks, rates, and pay. Knockdesk is field sales software. A free trial is not open.

Is this also a door to door sales glossary?

Yes. The door to door sales glossary entries are here, including canvassing, D2D sales, solicitor permit, turf, and summer sales.

Is this a sales terms glossary or a product dictionary?

It is a sales terms glossary first. Each page adds a short paragraph on how Knockdesk tracks the term when the product does.

How much does Knockdesk cost?

Full desk is on the pricing page. There are no other Knockdesk tiers.

Is there a free trial?

No. A free trial is not open. Book a walkthrough and bring the term that stalled Friday.

Where should I start?

Start with canvassing or sales territory if you are naming the walk. Start with close rate or OTE if you are naming the number.

Book the desk

Bring the term that did not match Friday.

We will walk the territory on the call and price Full desk. A free trial is not open.

Book a Walkthrough