field sales app
A field sales app for the day spent outside
Knockdesk is field sales software for teams that sell in person. The field sales app is what the rep uses between stops: the territory they were given, the visit they just logged, and the next account on the route. It is a mobile app for field sales reps, whether the stop is a residence or a local business.
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KnockDeskCanvassSee the work as it happens.
GPS-backed visit · Marcus
GPS-backed visit · Marcus
GPS-backed visit · Marcus
The phone
What an outside sales rep sees on open
The outside sales app opens on the map and the next stop, not on a pipeline the rep has to interpret. Their turf is the work they can finish. Pins that are done, or marked do not contact, are already out of the way. The sales rep app does not show them someone else's list.
A field sales management app for the leader is the web desk, not a second copy of the phone. Owners see the company. Managers see the people they lead. The rep sees their own day. That split is the product: one visit, two places to look at it.
KnockDeskRep
Marcus JohnsonTuesday · Belmont 4BYour next door is ready.
1428 Belmont Avenue. Every visit, conversation and next action stays connected.
KnockDesk1428 Belmont Avenue
Homeowner available after 4 PM. Previous visit notes attached.
The knock
Logging a visit in the field
A field sales tracking app is only useful if the visit is logged where it happened. Time, place, and an outcome. You name the outcomes: not home, no answer, not interested, interested, call back, appointment, proposal, sold, lost, do not contact, bad address. The same words are the deal board later.
Interested can open a lead on that pin and that vendor before the rep is back in the car. The field sales application does not ask them to rebuild the stop in a notebook. If the account was never on the list, they can open it from where they stand when your policy allows it.
KnockDeskCanvass1428 Belmont Avenue
VisitedBelmont Territory · Belmont 4B
Assignment
The field rep who owns this address.
Lead
Qualified · Wednesday · 10:30 AM
Conversation
What came up at this address, from the visit record.
Interested in the monthly savings. Both homeowners will be available.
Offline
Offline between stops
Outside sales loses signal in the same places it makes the sale: a basement, a warehouse, a cul-de-sac, a lobby with no service. The sales rep app keeps the outcome on the phone and sends it when the signal returns. A recording they started waits with it.
The manager's map updates when the phone does. You are not calling to ask whether anyone is still out. The field sales tracking app is the feed of the shift, next to the territory.
KnockDeskCanvassCreate route
Filter pins, select stops, then name your route. Visit order is optimized when you start.
Last outcome: Appointment set · Tuesday · 4:12 PM
Last outcome: Return after 5 PM · Tuesday · 4:04 PM
Last outcome: Not home · Tuesday · 3:56 PM
At the door
Verified visits
GPS sits on the pin. A visit that is not at the account is marked unverified. That mark is for the manager while the shift is open. It is not a judgment of the conversation, and it does not change the outcome the rep chose.
Working time and time at the door are different facts. The clock can start when the route or the visit starts, so a field sales management app can tell a late start from a quiet turf.
KnockDeskCanvass1428 Belmont Avenue
VisitedBelmont Territory · Belmont 4B
Interested in the monthly savings. Both homeowners will be available.
Return after 4 PM.
The route
Routes in driving order
The route is the day's accounts, in driving order, across the turf the rep is holding. Unfinished stops can be reordered. Done stops stay done. After the visit, the next address and the distance are on the phone.
A territory is too big for one day. Turf is the piece one rep can finish. The outside sales app follows the turf, not a spreadsheet of every account the company owns.
KnockDeskCanvassCreate route
Filter pins, select stops, then name your route. Visit order is optimized when you start.
Last outcome: Appointment set · Tuesday · 4:12 PM
Last outcome: Return after 5 PM · Tuesday · 4:04 PM
Last outcome: Not home · Tuesday · 3:56 PM
The conversation
Recording with consent
Recording is optional. Consent is a step on the phone. The rep can skip it and still log the visit. When they record, Knockdesk writes the recap later and scores the talk against the steps you published. The score does not replace the outcome.
This is not a live prompt during the conversation. The rep hears the note before the next stop. The manager opens the tape when the visit needs them. You are responsible for the recording law where the visit happens.
KnockDeskCoachMarcus JohnsonTuesday · Belmont 4B“That sounds more expensive than what I pay now.”
“We have a promotion that brings the price down.”
Objection handling · Clarify the concernAsk what they’re comparing before you answer the price objection.
Follow-up
Leads and tasks after the stop
The visit can create the lead, tied to that pin and that vendor. One opportunity per lead and vendor, so two reps do not open two deals on the same account. Tasks have an owner and a day. The timeline holds the knock, the note, the call, and the meeting in one place.
Reps live in leads, deals, and tasks inside the mobile app for field sales reps. Leaders open the same work from the desk and can go back to the source visit.
KnockDeskRepMarcus JohnsonTuesday · Belmont 4BKeep a good opportunity moving.
1428 Belmont Avenue. Every visit, conversation and next action stays connected.
KnockDesk1428 Belmont Avenue
Appointment setInterested in the monthly savings. Both homeowners will be available.
Training
Training and earnings
Onboarding is a checklist with an approval. The rep is not on a route until you say it is done. Courses teach the opener, the discovery, the objection, and the close. Later visits show whether the step was used.
Earnings sit in the same field sales app. Commission uses the vendor rate on a confirmed sale, or your default. A missing rate stays missing until you set it. Contests and rewards use the visits they already logged, so the board is not a spreadsheet someone rebuilds on Sunday.
KnockDeskTrainingClarify Before You Answer
Ask one clarifying question before answering a price objection.
Marcus clarifies before answering.
8 of 10 price conversations.
On the phone
Download requirements
The mobile app for field sales reps runs on iOS and Android. Managers and owners use the web. The phone stores the day's turf offline and syncs when it can. Location permission ties the visit to the account. Recording is a separate permission the rep can refuse.
Store listing URLs are not published, so this page does not show App Store or Play badges. Trials are not open yet. Book a walkthrough. Full desk is the only plan, and the field sales application is included in it.
Full desk
Pricing
There is no rep-only price and no manager-only price. Full desk is one amount per user per month, and a lower amount per user if you pay yearly. Anyone who signs in counts. There is no free plan.
FAQ
Frequently asked questions
What is a field sales app?
A field sales app is the phone an outside rep uses to see their turf, log a visit, and take the next stop. Knockdesk is field sales software that keeps that visit on the manager's map at the same time.
Who uses the sales rep app?
Reps use the sales rep app on iOS and Android. Managers and owners use the web. A rep does not get the company-wide management view. Their home screen is the next stop.
Is Knockdesk a field sales tracking app?
Yes. The field sales tracking app records the time, the place, and the outcome of each visit. A visit that is not at the account is marked unverified. The outcome the rep logged stays as they logged it.
What is the field sales management app?
The field sales management app is the web desk. It shows the territory, the shift, the conversations, and the follow-ups for the people that manager leads. The phone is the field sales application the rep carries.
Does the outside sales app work offline?
Yes. The outside sales app keeps the visit on the phone with no signal and syncs when the connection returns. A recording the rep started waits on the phone too.
Is there a mobile app for field sales reps on both phones?
Yes. The mobile app for field sales reps is on iOS and Android. Store listing URLs are not published. Trials are not open yet.
How much does the field sales app cost?
Full desk is on the pricing page. The app is part of that plan. A rep seat and a manager seat cost the same. There is no free plan.
Can reps see their pay in the app?
Yes. Commission follows the vendor rate on a sale you confirm. If no rate is set, Knockdesk does not invent one. The rep can open earnings without asking payroll.
Full desk
Give the day a route
The field sales app is part of Full desk. Book a walkthrough and walk a stop from the phone to the desk.
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