Appointment
Maya Chen
Homeowner asked for a Thursday return. Recording marked kept.
what is a commission clawback
Take the pay back. Keep the paid row.
A commission clawback is pay taken back after a cancel or a chargeback, and what is a commission clawback on the visit is that take-back after the porch already said sold. Knockdesk is field sales software that confirms at the live rate, then voids a reversal, without inventing a dollar.
Book a Walkthrough| Piece | On that sale |
|---|---|
| Definition | Pay taken back after a cancel or chargeback. The original row stays. |
| Confirm | $120 example at the vendor rate that was live |
| Void | Writes -$120. The paid row is still there. |
| Net | $120 + (-$120) = $0. Two rows remain. |
| Dispute | Holds the $120. No reversal until you void or confirm again. |
The take-back
A clawback that deletes the paid line is how you lose the audit
You feel it when the cancel hits and someone erases Friday so the sheet looks clean. What is a commission clawback is the reversal, not a new percent. Confirm first. If the file is wrong, dispute and leave the ledger as it is. Void only when the visit should not pay. The product never invents a rate.
Confirm
Pay the vendor rate at confirmation, then the organization default. A blank stays blank.
Void
Writes a reversal of that amount times negative one. Store a reason. It cannot run twice.
Dispute
Holds the sale out of totals. It does not take the pay back. A voided sale cannot be disputed.
Nearby words
A clawback is the same family as a commission chargeback
A commission chargeback is the reversal when the sale does not hold. A clawback is that take-back on the paycheck. A draw against commission is pay now, recovered later. None of those replace the confirmation rate.
- Field sales glossary
The hub this term opens from.
- Commission chargeback
The reversal write when the sale does not hold.
On the desk
How Knockdesk tracks it
Confirmation uses the vendor rate whose window contains that moment, then the default organization rate. If neither exists, the amount stays empty and there is nothing to claw back. Dispute leaves the ledger as it is. Void, when a commission row exists, writes a reversal of that amount times negative one. The original row stays. Full desk is on the pricing page.
Visit
Sample
Related
Keep going from the take-back
- Field sales glossary
The hub this term opens from.
- Commission chargeback
The same family: confirm, void, dispute.
- How to handle commission chargebacks
The steps that keep the original row and write the reversal.
FAQ
Frequently asked questions
What is a commission clawback?
A commission clawback is pay taken back after a cancel or a chargeback. The original paid row stays. The desk writes a reversal.
Is a clawback the same as a chargeback?
They are the same family. The chargeback is the reversal on the sale. The clawback is the take-back on the pay.
Does dispute take the pay back?
No. Dispute holds the line and leaves the ledger as it is. Void is the write that flips the amount.
What if no rate was saved at confirmation?
The amount stays empty. There is no commission row to reverse. The product never invents a rate.
Can I void a clawback twice?
No. A sale already voided cannot be voided again. The example is $120 and -$120, not a second flip.
How much does Knockdesk cost?
Full desk is on the pricing page. A free trial is not open.
Book the take-back
Bring the cancel that erased the paid row.
We will open confirm, void, and dispute on that visit and price Full desk. A free trial is not open.
Book a Walkthrough