KnockDesk

ai sales coaching software

Score the step after the door.

You are looking for ai sales coaching software because the one-on-one is a memory of a door you cannot replay. Knockdesk is field sales software that scores script steps on the recording, lists the miss in a coaching inbox, and can close the action when a later talk shows the step. The sample steps on this page, opener at 7 of 9 talks, are a sample, not a customer.

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Script steps

Sample

  1. 1. Opener

    7 of 9 talks

  2. 2. Clarify the objection

    3 of 9 talks

  3. 3. Ask for the appointment

    5 of 9 talks

The score

What coaching does after the recording

You open ai sales coaching after the recording, not during the door. Knockdesk scores each script step, lists a required miss in the coaching inbox, and can close learn and apply or field practice when later talks show the step. Company documents the score cites stay on the talk. There is no whisper in the rep's ear.

  • The step

    Each step on the recording is used, missed, not applicable, or could not check.

  • The inbox

    Needs review, active, awaiting evidence, improved, and escalation, for the teams you can coach.

  • The close

    Learn and apply, or field practice, can close when later talks show the step. No whisper during the conversation.

The sequence

How a recorded talk becomes a closed action

An ai sales coaching app waits until the recording exists. It does not coach in the rep's ear while the conversation is still going.

  1. 1An admin names the script, picks teams or leaves All teams, and publishes at least one step. A draft does not score talks. Each step has a name, what to say, when it counts, keywords, and a required switch. Only required steps raise inbox cases. A script picked for a team wins for that team. All teams covers everyone else. The outcome does not pick the script.
  2. 2After the recording, each step is scored used, missed, not applicable, or could not check. A manager or an admin can override that result, and the override needs a reason. It does not re-run the score.
  3. 3A required step shows in Needs review when at least 5 talks counted as used or missed and the use rate is under 50 percent. Not applicable and could not check stay out of that count.
  4. 4Assign learn and apply, lesson only, field practice, or a manager 1:1. Learn and apply and field practice take a later check. The form starts at 5 later talks and 3 that should use the step. Both are whole numbers of 1 or more, and the used count cannot exceed the talks checked. Lesson only does not check later talks.
  5. 5When the later talks that count reach the number you set, enough uses close the action as improved. Too few uses move it to escalation. Knockdesk does not whisper during the conversation.

On the screen

The settings on the coaching desk

These ai sales coaching tools are the ones the product saves. There is no live prompt in the rep's ear, and the score does not replace the outcome the rep logged.

Coaching settings from the product
SettingWhat you set
Script stepStep name, what to say, when it counts, and keywords. Required is a switch. Only required steps raise inbox cases when reps miss them. An admin publishes, and publish needs at least one named step. A draft does not score talks.
Which scriptA script picked for a team wins for that team. All teams, which is no teams picked, covers everyone else. The outcome does not pick the script. Republishing a live script increments the version. Past talks keep the version that scored them. Step results on a live script cover the last 365 days of that version.
Step resultUsed, missed, not applicable, or could not check. A manager or admin override needs a reason and does not re-run the score.
Needs reviewA required step, at least 5 counted talks (used plus missed), and a use rate under 50 percent.
Later checkLearn and apply, or field practice. The form starts at 5 later talks and 3 that should use the step. Whole numbers of 1 or more. The used count cannot exceed the talks checked. When enough later talks are in, enough uses close the action as improved, and too few uses move it to escalation.
Lesson only and 1:1Lesson only assigns a published lesson and does not check later talks. A manager 1:1 is the conversation you hold with the rep.
Company documentsAn admin adds them. Up to 4 rep-visible company documents can be retrieved for the scored talk. The ones the score cites are saved with the feedback. The rep's brief before the next door shows up to 2 passages.

Two desks

What a manager assigns, and what a rep sees

An ai sales coaching platform for the manager is the inbox: Needs review, Active, Awaiting evidence, Improved, and Escalation. An admin publishes the script and sees the organization. A sales manager sees the teams they lead. The sample card, Price objection on North team, is a sample, not a customer script. The card calls that window the last 12 months, and the product counts it as 365 days on that version.

The rep sees the published script and a brief before the next door: one focus step, the last talk, and up to two company passages. That brief is not a whisper during the conversation, and the suggested outcome does not overwrite the rep's outcome.

Script

Sample

Price objection

North team · published

Live

Step results cover the last 12 months on this version.

The sheet

A spreadsheet cannot close the action

People look for ai sales coaching for field sales when the coaching note never gets checked against the next door. This example is the product rule, not a customer and not a market stat. Set 5 later talks and 3 that should use the step. After 5 counted later talks, 3 used closes the action as improved, and 2 used sends it to escalation. Separately, 2 used out of 5 counted talks is under 50 percent, so a required step at that rate can sit in Needs review.

Example only. The 5 and the 3 are the form's starting numbers, not a customer week.
ExampleNumberWhat Knockdesk does
Later talks to check5The form starts here. You can change it.
Should use the step3The form starts here. It cannot be higher than the talks checked.
Later result, enough uses3 of 5 usedThe action closes as improved
Later result, too few uses2 of 5 usedThe action moves to escalation
Required step this window2 used of 5 countedUnder 50 percent, with at least 5 counted talks, so it can show in Needs review

Related

Next to this coaching

FAQ

Frequently asked questions

What is ai sales coaching software in Knockdesk?

Ai sales coaching software scores script steps on the recording after the door, lists the miss in a coaching inbox, and can close the action when a later talk shows the step. It does not whisper in the rep's ear, and the suggested outcome does not overwrite the rep's outcome.

What does ai sales coaching look at?

Ai sales coaching looks at a published script. Each step is used, missed, not applicable, or could not check. A required step with at least 5 counted talks and a use rate under 50 percent can show in Needs review.

Is there an ai sales coaching app for the rep?

The ai sales coaching app the rep opens is the published script and a brief before the next door: one focus step, the last talk, and up to two company passages. It is not live coaching during the conversation.

Who can open the ai sales coaching platform?

The ai sales coaching platform inbox is for an admin or a sales manager. An admin sees the organization. A sales manager sees the teams they lead. A manager or an admin can override a step result, and the override needs a reason.

Which ai sales coaching tools close themselves?

The ai sales coaching tools that close themselves are learn and apply, and field practice. The form starts at 5 later talks and 3 that should use the step. Lesson only does not check later talks. A manager 1:1 is the conversation you hold yourself.

Is this ai sales coaching for field sales or a whisper in the ear?

Ai sales coaching for field sales here runs after the recording. Company documents the score cites are saved with the talk. Knockdesk does not whisper during the conversation.

Which plan includes sales coaching software, and what does it cost?

Sales coaching software is on Full desk only,. There is no second Knockdesk tier. A free trial is not open. Book a walkthrough.

The next one-on-one

Bring the step your team keeps missing.

We will open a scored talk on the walkthrough, show the inbox, and price Full desk. A free trial is not open.

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