sales gamification software

Score the outcome they logged.

Knockdesk is field sales software, and sales gamification software is how that desk scores the outcome a rep just logged. The score is the Completed Knock base plus the points on that outcome. Badges run from bronze to diamond, a streak freeze holds an active streak for 24 hours, and a goal tracks the number you set.

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Leaderboard

Sample

1Maya ChenNorth42
2Jordan HaleNorth31
3Alicia BrooksHarbor27

The job

What the score does after a knock

A sales gamification app fails the week the score lives in a chat the manager cannot open. Field sales gamification in Knockdesk pays the outcome on the knock, shows badges from bronze to diamond, and keeps a goal on the same desk. Contests and leaderboards stay separate jobs. The walkthrough puts your outcomes on that score.

Contests

Sample

Appointment sprint
Appointments · Ends Friday
North vs Harbor
Knocks · This week

The knock

How a logged outcome becomes points

Door to door sales gamification software only works if the points follow the outcome the rep logged, not a number typed after the shift. Sales gamification tools here are Completed Knock, the points on each outcome, the badge, the streak freeze, and the goal.

1Completed Knock starts on, with base points at 0. Leave qualifying outcomes empty and every outcome qualifies. Pick a list and only those outcomes qualify.
2Set points on each outcome. They start at 0. A finished knock awards the base plus those outcome points, and a total of 0 awards nothing.
3The same knock still records an activity streak and adds 1 to a knocks goal, even when the points total is 0.
4A badge is bronze, silver, gold, platinum, or diamond, and a new badge defaults to bronze. Multi-award stays off until you turn it on.
5A rep freezes their own active streak for 24 hours, once in that calendar month. A streak at 0 cannot be frozen.
6A goal needs a type, a metric, a whole-number target above zero, and a period. Only an admin can create an organization goal. A field rep cannot create a team goal.

The product

Settings in the product

A sales gamification platform is the list an admin can change. The sales gamification dashboard reads that same list back as the score. These rows are the settings in the product.

These settings come from the product. Points defaults are 0 until an admin sets them.
Setting	In the product
Completed Knock	On by default. Base points start at 0. Points are awarded only while the action is on and the total is above 0.
Qualifying outcomes	An empty list means every outcome qualifies. A selected list limits which outcomes add the base and the outcome points.
Outcome points	Set on each outcome. The default is 0, which awards no points for that outcome. They are added to the Completed Knock base.
Route Completed	A second system action. It starts off, at 0 points, and awards nothing until an admin turns it on.
Badge tier	Bronze, silver, gold, platinum, or diamond. A new badge defaults to bronze. Multi-award is off unless you turn it on.
Streak freeze	24 hours, once in the calendar month, and only when the streak count is above 0. Types are activity, performance, contact, and conversion.
Goal	Type is one rep, a team, or the whole organization. The target is a whole number above zero. The period is daily, weekly, monthly, quarterly, yearly, or custom.

Two seats

What the manager sets and what the rep holds

The admin owns the points and the badges. A sales manager owns the team goal. The rep owns the freeze on their own streak, and the personal goal that names them.

Manager
An admin sets Completed Knock, outcome points, and badges, and is the only role that can create an organization goal. A sales manager creates a team goal for a team they lead. They do not change outcome points.
Rep
A field rep creates a personal goal aimed at themselves and can freeze their own active streak. They cannot create a team goal or an organization goal, and they cannot change the points on an outcome.

The sheet

Versus a spreadsheet

A sheet can list names after the shift. It does not add outcome points to a base, refuse a freeze on a zero streak, or stop a field rep from opening a team goal. The table is an example, not a customer week.

Example only. The 2, the 25, and the 40 are not defaults and not a customer result. Outcome points and the Completed Knock base default to 0.
Example	Number	What Knockdesk does
Completed Knock base	2	Example only. The product default is 0.
Outcome points	25	Example only. Added to the base.
Total on that knock	27	2 plus 25. Awarded because the total is above 0.
A zero total	0	Base 0 plus outcome 0 awards nothing.
Streak freeze	24 hours	Once in the calendar month, and only if the count is above 0.
Goal target	40 knocks	Example. The target must be a whole number above zero.

Browse every feature
Territory, routes, recording, and pay are listed with the rest of the features.
Price the Full desk seat
One seat is Full desk.
Map the territory first
Points follow knocks on turf inside a territory, so the map comes before the score.
Order the open stops
The route is the unfinished turf a rep walks before the outcome is logged.
Watch the shift
The score sits next to the shift a manager already watches.
Open the recorded visit
The outcome that pays points is the same visit a manager can replay.
Coach that visit
Coaching reads the recording. It does not change the points on the outcome.
Pay the confirmed sale
Points score the outcome. Commission pays the rate effective when the sale is confirmed.
Open the leaderboard
The board is a separate job from the points on an outcome.
Start a contest
Formats and brackets stay on Compete, next to this score.

FAQ

Frequently asked questions

What does sales gamification software do in Knockdesk?

It scores a finished knock as Completed Knock base points plus the points on that outcome. Badges run from bronze to diamond, a rep can freeze an active streak, and a goal tracks a number you set.

What are the point defaults?

Completed Knock starts on with a base of 0. Each outcome starts at 0. A total of 0 awards no points. Route Completed starts off, also at 0.

Which badge tiers can I set?

Bronze, silver, gold, platinum, and diamond. A new badge defaults to bronze. Multi-award is off unless you turn it on.

How does the streak freeze work?

It protects an active streak for 24 hours, once in that calendar month. A streak at 0 cannot be frozen. A streak is at risk when more than 20 hours have passed and the last activity was not today, unless the streak is still frozen.

Who can create a goal?

A field rep can create a personal goal aimed at themselves. A sales manager can create a team goal for a team they lead. Only an admin can create an organization goal. The target has to be a whole number above zero.

Are contests part of this page?

No. Contests and leaderboards are separate jobs. This page is the points per outcome, the badges, the streak freeze, and the goals.

Which plan includes the score?

Full desk is the only Knockdesk plan. It is Full desk. A free trial is not open.

Logged outcomes

See the points on the outcomes you already use.

Bring one set of outcomes. Full desk is on the pricing page. A free trial is not open. The walkthrough sets the points on those outcomes.