how do-not-contact pins work
Keep do-not-contact pins off the knock list
How do-not-contact pins work is a pin status that stays out of the knock list. Knockdesk is field sales software. Mark DNC on the pin, or complete a knock whose outcome has Marks as DNC. The status label is Do Not Contact. Those pins do not count toward coverage.
Book a Walkthrough- 1Open the pin. If you can manage it and it is not already Do Not Contact, choose Mark DNC, then confirm.
- 2Or finish a knock with an outcome stage that has Marks as DNC turned on. That stage sets the pin to Do Not Contact.
- 3On a pin list, use DNC when you need to mark many pins at once.
- 4Leave Do Not Contact pins out of the day's work. Create route defaults to Unvisited, so DNC pins are not in that first list.
- 5Read coverage as eligible pins. Do-not-contact and invalid addresses are left out of that count.
Off the list
A DNC pin is restricted, not forgotten
Mark DNC on a pin is the stop that keeps a porch off the next loop. Restricted pins are do-not-contact. Invalid pins are unknown addresses. Neither counts toward coverage. A name on a paper list that never hits the pin will get knocked again.
Mark DNC
On the pin, Mark DNC sets the status to Do Not Contact.
The outcome
An outcome with Marks as DNC does the same thing when the knock is completed.
Coverage
Do-not-contact pins are excluded from eligible coverage, with invalid addresses.
Related
After the pin is restricted
- Knockdesk help center
The territory and the policy around the pin.
- Knockdesk pricing
The desk that keeps Do Not Contact on the map.
- Sales territory mapping
The territory those restricted pins still sit inside.
- How the prospecting policy works
Who can start a knock on a pin that was never assigned.
FAQ
Frequently asked questions
How do do-not-contact pins work?
The pin status becomes Do Not Contact. It stays off eligible coverage and out of the default Unvisited route list.
How do I mark DNC on a pin?
Open the pin and choose Mark DNC, or complete a knock whose stage has Marks as DNC.
Do DNC pins count toward coverage?
No. Do-not-contact and invalid pins are left out of eligible coverage.
Can I add a DNC pin to a route?
Create route starts on Unvisited. You would have to change the status filter to include Do Not Contact.
What does the pin show after Mark DNC?
The status label is Do Not Contact. Coverage reads those pins as restricted.
The porch
Bring the pins that must not be knocked.
We will mark Do Not Contact on the walkthrough so those pins stay off the next turf loop.
Book a Walkthrough