KnockDesk

door to door discovery questions

Door to door discovery questions that find what they use now

Door to door discovery questions find what they use now, what would make a change worth it, and who else has to be on the yes. Knockdesk is field sales software. Ask, pause, write the words you will need in the offer, then paste the same questions into the Coach discovery step. A free trial of the desk is not open.

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  1. 1Ask what they use now for the problem you sell.
  2. 2Ask what would make a change worth it this month.
  3. 3Ask who else has to be on this if the house has two names.
  4. 4Pause after each answer. Write the words you will need in the offer.
  5. 5Do not quote a savings percent you cannot show.
  6. 6If they have no problem, do not invent one. Log the visit and leave a later follow-up only if they asked.

The objective

What discovery has to catch before the offer

This lesson maps to the Coach discovery step. A presentation with no incumbent is a guess. A close with no second name is a callback you will lose. The hire should leave the porch with three facts: what they use, what a change is worth, and who decides.

  • Name the incumbent

    What they use now. If the answer is nothing, that is still a fact.

  • Name the bar

    What would make a change worth it. Repeat that phrase in the offer.

  • Name the other person

    Who else has to hear this. Do not push a solo yes on a two-name house.

  • Write it on the visit

    Memory is not discovery. The next loop cannot use an answer that died on the porch.

The questions

Worked door to door discovery questions

Use the first three rows on most porches. The later rows are for timing and a true no. Do not stack all six without a pause. Do not turn an answer into a savings percent you cannot show.

Worked discovery questions. Not a customer week.
QuestionWhat you learnNext line
What are you using now for [problem]?The incumbent, or that they have none.What do you like about that?
What would make a change worth it this month?The bar for the offer.Repeat their words, then present.
Who else needs to be on this?The other name on the house.I can come back when they are home.
When did you last change this?Timing. A fresh change is a later follow-up.I will log a later visit if you want one.
What would stop you from looking at this today?The real objection before the pitch.Hold that. I will answer it in the offer.
If this is not a fit, what should I write so we do not knock you again this loop?A clean no they chose.Thank you. I will log that.

The stall

Where the answers die when the visit is a card in the car

A question list in the cup holder cannot hold the incumbent. The hire presents a price to a house they never asked about. The manager coaches a no with no reason on the pin. Discovery that never lands on the visit cannot be scored.

  • The card in the car

    Questions on paper in the seat do not reach the porch. Write the answers on the visit, not after the loop.

  • A pitch with no incumbent

    If you do not know what they use now, the offer is a guess. Ask first.

  • A yes with no second name

    A solo close on a two-name house is a cancel. Ask who else has to hear this.

  • Friday has no reason

    A no without the bar they named is a story. The pin should hold the phrase they used.

On the desk

Put the questions in the discovery step

Coach scores discovery after rapport. Paste the three questions you will ask: what they use now, what a change is worth, and who else decides. The product does not import this lesson from the academy. Full desk is on the pricing page.

Script steps

Sample

  1. 1. Opener

    7 of 9 talks

  2. 2. Clarify the objection

    3 of 9 talks

  3. 3. Ask for the appointment

    5 of 9 talks

Check the facts

Five questions on the questions you ask

Pick one answer on each door. Each choice adds points. The band is the highest min score your total still clears. This quiz is teaching, not a certified test.

  1. 1. You finished rapport. You have not asked about the house yet. What do you ask first?

  2. 2. You have six discovery questions on a card. They answered the first one. What do you do?

  3. 3. They like the idea. A second name is on the mailbox. You have not asked who else decides. What do you do?

  4. 4. They ask what they will save. You do not have a number you can show. What do you say?

  5. 5. They say they have no problem and like what they use. What do you do?

Related

Keep going from here

FAQ

Frequently asked questions

What are door to door discovery questions?

Questions that find what they use now, what would make a change worth it, and who else has to be on the yes. Ask, pause, and write the words on the visit.

How many discovery questions should I ask?

Three on most porches: incumbent, bar, other name. Do not stack a full card without a pause.

What if they have no problem?

Do not invent one. Thank them, log the visit, and leave. Set a follow-up only if they asked.

Can I quote a savings percent in discovery?

No. Do not invent a savings percent. Ask their bar. Present a price you can show.

Does this lesson map to Coach?

Yes. Discovery questions map to the Coach discovery step. Paste the questions. The product does not import this lesson.

How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open. Book a Walkthrough.

After the questions

The answers still have to stay on the address.

We will put the three questions in the Coach discovery step on a sample pin. Full desk is on the pricing page. A free trial is not open.

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