# Pool sales software for service routes and new builds

You need pool sales software when new pool sales and recurring service are different work. Knockdesk is field sales software for both: a service visit is a route, and a new pool is a long cycle with a deposit. It does not track chemicals or carry an equipment catalog. This is not a water-treatment crew.

## How pool crews sell

Swimming pool door to door sales might book a new-pool sit or sell a service stop. A pool service canvassing app should not put both outcomes on one unlabeled stage.

**Service route.** Stops on turf, with a weekly visit target. That is a route, not a build.

**New pool.** A long cycle. The deposit is on the deal. The drawing is not.

**Split.** Service and new-pool outcomes stay apart so pay does not mix.

## Problems managers run into

The service tech and the new-pool rep share a map, and Friday pays the route like it was a build.

**Route treated as a build.** A weekly stop looks like a high-ticket sale.

**Deposit, no cycle.** The new-pool money is in and the permit or design wait has no follow-up.

**Chemical list.** A jug count is not a Knockdesk screen. The visit still is.

**Catalog quote.** Equipment choice stays with the rep. The desk logs the sit.

## How Knockdesk is set up for this crew

Name outcomes for service stop, new-pool sit, deposit, and build complete. A manager names the stages. Not a preset. Territory, turf, one vendor, CSV or Excel import. Full desk is on the pricing page. A free trial is not open.

| Piece | What the manager does |
| --- | --- |
| Outcomes | Service stop and new-pool sold must be different stages. |
| Territory and turf | Cut service turf as a route. Cut new-pool canvassing as its own pack. |
| Vendor | One pool vendor on each turf, with the rate you saved. |
| No catalog | Import addresses only. There is no equipment list and no chemical log. |
| Full desk | Full desk is on the pricing page. |

## Coach the service stop and the new-pool sit

Consent before a file. Skip Recording still logs the stop. Paste into Coach. Six steps are scored. Chemical talk is not a product module.

1. Ask whether they want service on an existing pool or a conversation about a new one.
2. For service, book the route stop. For a new pool, book the sit and write the deposit step.
3. Do not quote a chemical reading from Knockdesk. You did not get one.
4. Recap that a new-pool cancel before the build has to be logged on that deal.

## A Marathon for the service route

Service visits fit a Marathon across the season. A new-pool desk might point a separate Achievement race at deposits that are still alive. An admin or sales manager makes each one live. Onboarding does not block knocks. Eligibility can require it. Territory War is admin-only, next to Sprint, Head to head, Team battle, Custom Team Challenge, Survivor, and Bracket.

**Service.** Count completed stops on the route.

**New pool.** Count deposits that still have a follow-up, if that is the rule.

**Split prizes.** Do not put a route stop and a build on the same score by accident.

## Commissions, vendors, and service versus build pay

Confirm service and new-pool sales under the rule you wrote. A saved vendor rate, then the organization default. A new-pool residual pays only when a saved rate exists. A cancel before the build is a void.

| Job | What Knockdesk does |
| --- | --- |
| Vendor rate | Confirmation uses the rate saved on that vendor. |
| Organization default | Used only if the vendor rate is missing. |
| Empty | If neither rate exists, the amount stays empty. |
| Void | A reversal is the existing amount times negative one. |
| Dispute | The line holds until confirm or void. |
| Residual | Only from a rate already saved. The product will not invent pool residual. |

## Compliance for a pool crew

This is general information, not legal advice.

**Service versus build.** Log the visit you actually made.

**Chemicals.** Not tracked here. Do not imply a reading the desk does not store.

**Recording.** Ask at the gate. A no skips the file and keeps the outcome.

**Do Not Contact.** Off the knock list and out of coverage.

## Keep going from pools

- [Industries](/industries): Pools on the hub, separate from other crews.

- [Canvass](/canvass): Run the service route or the new-pool knock.

- [Pricing](/pricing): Full desk is on the pricing page.

- [Insulation](/industries/insulation): A seasonal push with a rebate outcome.

- [Foundation repair](/industries/foundation-repair): Inspection now, engineer later.

- [Marathon](/features/sales-contests): A season of service stops, or a race you point at deposits.

## FAQ

### What is pool sales software here?

It logs new pool sales and recurring service routes as different outcomes. Knockdesk is field sales software. It does not track chemicals or list equipment.

### What is a pool service canvassing app?

A pool service canvassing app is the route: turf, stops, and a logged service visit.

### How do swimming pool door to door sales split the work?

Service is a route. A new pool is a long cycle with a deposit. Give them different outcomes.

### Is this the water-treatment page?

No. Water treatment is a different crew. This page is pools.

### Will a service stop pay like a new pool?

Only if you confirm it that way. The rate still has to be one you saved. Knockdesk will not invent it.

### How much does Knockdesk cost for a pool crew?

Full desk is on the pricing page. A free trial is not open. There is no second Knockdesk tier.