# Home security sales software for the dealer week

Knockdesk is field sales software for summer dealer teams that sell alarms at the door. Home security sales software here is the visit on the pin, the install or cancel a manager can still open, and the contest that scores volume. A chat tally after the shift is not that desk.

## How summer dealer teams sell the system

A home security door to door app is the phone the dealer opens at the pin, including offline. Alarm sales software that only stores the office file leaves the porch off the map. A security system sales app on this desk is the same visit: clock-in, the outcome the manager configured, and the talk a coach can replay. The visit row here is a sample, not a customer door.

## Four problems on a dealer Friday

The week breaks when the door never hits the pin, the cancel never voids pay, or the volume contest lives in a thread. These are the jobs this page is for. They are not a customer quote.

**The unlogged door.** A summer dealer knocks, then types a number in a chat. Friday cannot tell who stood on the porch.

**The silent cancel.** An install hits the sheet. The cancel never writes a reversal, so the ledger still looks sold.

**The chat contest.** Volume is promised in a group thread. Knocks already on the pin never score the game.

**Shared turf with no pin.** Two dealers work the same territory. Neither can see the last outcome on the address.

## A manager configures the dealer desk

A manager configures outcomes for this crew. The desk does not ship a ready-made outcome list. Onboarding can stay open. The product does not block a knock while a hire is still in My Onboarding.

**Outcome.** On Outcome Stages, a manager adds the labels the dealer picks after End Knock, such as Not Home, Install booked, Installed, or Cancelled. Creates Lead, Requires Notes, Requires Follow-up, Marks as DNC, and Show on Deal Board are switches on that stage.

**Turf.** Draw the territory, then cut turf inside it by lasso, by a CSV of pins, or from pins already on the map. Assign the turf to a dealer. One vendor sits on that turf.

**Vendors.** Put the monitoring or equipment vendor on the turf. Import a lead list as a CSV or Excel file into that territory and vendor. Export a saved report as PDF, Excel, or CSV.

## Score four script steps after the door

A manager publishes the script this crew should run. Knockdesk scores those steps on the recording after consent. It does not whisper while the porch is open, and the suggested outcome does not overwrite the outcome the dealer logged.

1. Name the company and ask to keep talking. Consent is Verbal, Written, or Will Record Consent before Start Recording. Skip Recording continues the knock with no file.
2. Ask what system they have now, and write the answer on the visit when the stage requires notes.
3. Walk the monitoring pitch and the install window the manager named on that step.
4. Ask for the sale and name the cancel path so a later void has a visit to match.

## A sprint that scores volume

Summer dealer teams need a contest that scores volume on knocks they already logged. Start a Sprint on Knocks, Conversations, Appointments, or Confirmed sales. Knockdesk has 9 contest formats: Sprint, Marathon, Head to head, Team battle, Custom Team Challenge, Territory War, Survivor, Achievement race, and Bracket. Territory War stays with admins. A game can Require finished onboarding. That is eligibility, not a knock block. The contest cards on this page are samples, not a customer blitz.

## Installs, cancels, and the vendor file

Confirm a won deal against the vendor file. The product pays the vendor rate effective at confirmation, then the default organization rate if that vendor has none. If neither exists, the amount stays empty. The product never invents a rate. A cancel is a void. Void, when a commission row exists, writes a reversal of that amount times negative one. Dispute leaves the ledger as it is. Upload is a CSV or Excel file. The rep column must be the CRM email, exact. Full desk is on the pricing page. A free trial is not open.

## Consent, DNC, and the recording file

Your organization sets the recording policy. Knockdesk does not ask the other party for you. Do Not Contact pins stay off the knock list and do not count toward coverage.

| Control | What the desk does |
| --- | --- |
| Recording consent | Verbal Consent, Written Consent, or Will Record Consent before Start Recording. Skip Recording leaves no file. |
| Retention | 30 days unless a manager or an admin marks it kept. An organization can keep up to 200 recordings. |
| Do Not Contact | Mark DNC on the pin, or complete a stage with Marks as DNC. Those pins stay out of coverage. |
| Location verification | Inside Location Verification Maximum Distance, default 100 meters, the visit is verified. Outside that radius, Log visit still saves with an Unverified visit badge. |

## Next to this dealer desk

- [Start at the industries hub](/industries): Home security sits with the other crews Knockdesk is set up for.

- [Open the canvassing desk](/canvass): The phone the dealer opens at the pin, including offline.

- [Read the Full desk price](/pricing): Full desk is on the pricing page.

- [See the roofing crew](/industries/roofing): Storm weeks and inspections use the same turf and visit log.

- [See merchant services](/industries/merchant-services): Storefront territories are the B2B page next to this dealer desk.

- [Draw the dealer territory](/features/sales-territory-mapping): Cut turf inside the boundary before the summer roster hits the pins.

- [Run the volume contest](/features/sales-contests): Nine formats, including Sprint on knocks they already logged.

- [Replay the porch talk](/features/conversation-recording): Consent first, then the file a coach can score.

- [Void the cancel](/features/commission-tracking): The vendor rate at confirmation, then a reversal when the sale is voided.

## FAQ

### What is home security sales software in Knockdesk?

It is the visit on the pin, the install or cancel a manager can still open, and the contest that scores volume for summer dealer teams. Knockdesk is field sales software. It does not dispatch installers or run a monitoring desk.

### Is this alarm sales software or an installer tool?

Alarm sales software on this desk is the canvass: turf, outcomes, recording, contests, and commission. Estimating, install dispatch, and monitoring stay in the systems you already use.

### What is a home security door to door app on this desk?

The phone the dealer opens at the pin. Clock-in, Start Knock, the outcome the manager configured, and offline logging sit on that app.

### Which plan includes a security system sales app?

Full desk is the only Knockdesk plan. It is Full desk. A free trial is not open.

### Do contests block a knock until onboarding is finished?

No. Onboarding does not block knocks. A game can Require finished onboarding before a dealer joins. That is eligibility, not a knock block.

### How do cancels change commission?

An admin voids the confirmed sale. When a commission row exists, void writes a reversal of that amount times negative one. Dispute leaves the ledger as it is.