# Deck sales software for the long build

You need deck sales software when a high-ticket deck or patio runs from the first knock to a build, with a permit and a deposit in between. Knockdesk is field sales software for that long cycle. It is not deck design software.

## How deck crews sell

Deck building door to door sales starts at the knock, sits for a deposit, waits on a permit, and pays at completion. A deck and patio canvassing app has to keep that chain on one deal.

**First knock.** The interest is an outcome, not a design file.

**Deposit.** Write it on the deal. The desk does not charge the card.

**Permit.** The permit is the company's step. The follow-up holds the wait.

## Problems managers run into

Months pass between the knock and the build, and the completion pay has no first visit.

**Long cycle, lost pin.** The homeowner is ready and nobody can find the original knock.

**Deposit without a permit follow-up.** Money is in and the wait is invisible.

**Design in another tool.** The drawing is not Knockdesk. The visit still has to exist.

**Paid at the deposit.** Completion has not happened and the commission has.

## How Knockdesk is set up for this crew

Name outcomes for knock, sit, deposit, permit pending, and complete. A manager configures outcomes. That is not a preset. Draw territory, cut turf, assign one vendor, import CSV or Excel. Full desk is on the pricing page. A free trial is not open.

| Piece | What the manager does |
| --- | --- |
| Outcomes | Permit pending and complete should be different stages. |
| Territory and turf | Cut turf for the first-knock crew, and keep the build on that deal. |
| Vendor | One deck vendor. The saved rate is what confirmation uses at completion. |
| Design | The rep or the designer draws the deck. The product does not. |
| Full desk | Full desk is on the pricing page. |

## Coach the first deck conversation

Ask, then record, or skip. The outcome stays. Paste into Coach. Six steps are scored. Design is not one of them.

1. Ask deck or patio, and how they use the yard.
2. Walk the footprint. Write what they want. You do not design it in the app.
3. State the deposit and that a permit is a follow-up, not a yes from Knockdesk.
4. Recap that pay is at completion, when you confirm.

## A Marathon from knock to completion

A long cycle fits a Marathon on completed builds, not on deposits. An admin or sales manager sets it live. Onboarding does not block the first knock. Eligibility can require finished onboarding.

**Complete.** The count is builds you confirmed, not drawings.

**Wait.** Permit pending is a stage, not a prize.

**Formats.** Sprint, Head to head, Team battle, Custom Team Challenge, Territory War, Survivor, Achievement race, and Bracket are available. Territory War is admin-only.

## Commissions, vendors, and pay at completion

Confirm at completion. A cancel after the deposit is a void if that pay should reverse. Vendor rate, then organization default, then empty. Residual only if a saved rate already exists.

| Job | What Knockdesk does |
| --- | --- |
| Vendor rate | Confirmation uses the vendor rate that was saved. |
| Organization default | Only when the vendor has none. If neither exists, leave it empty. |
| No invented rate | Knockdesk does not create a commission figure. |
| Void | The reversal is the existing amount times negative one. |
| Dispute | Dollars already written stay until you confirm or void. |
| Residual | Pays only from a rate you already saved. |

## Compliance for a deck build

This is general information, not legal advice. Permits stay with the company.

**Permit.** Knockdesk does not pull a permit. Log the pending follow-up.

**Deposit.** Record that it was taken. The product is not the payment terminal.

**Recording.** Consent at the door. Skip keeps the outcome.

**Do Not Contact.** Off the knock list and out of coverage.

## Keep going from decks

- [Industries](/industries): Decks on the hub.

- [Canvass](/canvass): Log the first knock.

- [Pricing](/pricing): Full desk is on the pricing page.

- [Flooring](/industries/flooring): In-home appointments with dates that slip.

- [Concrete coatings](/industries/concrete): A driveway quote with footage the rep records.

- [Pay at confirmation](/features/commission-tracking): Use the saved rate when the build is done.

## FAQ

### What is deck sales software here?

It logs the path from the first knock to completion: deposit, permit follow-up, and pay when you confirm. Knockdesk is field sales software. It is not deck design software.

### What is a deck and patio canvassing app?

A deck and patio canvassing app is the turf and the knock that opens that long cycle.

### How do deck building door to door sales keep a long cycle?

One deal holds the follow-ups. The build does not become a new pin with no history.

### Does Knockdesk design the deck?

No. The drawing stays a human task. The desk logs the visit and the confirmation.

### When is the rep paid?

When you confirm at completion, if that is your rule, using a saved rate. No saved rate means an empty amount.

### How much does Knockdesk cost for a deck crew?

Full desk is on the pricing page. A free trial is not open. There is no second Knockdesk tier.