# Set the stage the rep picks after the door

How to configure outcomes in Knockdesk is a list the rep picks after End Knock. Knockdesk is field sales software. Open Outcome & Pipeline Settings, stay on Outcome Stages, then Add Stage. Set the Display Name and the knock behavior before a rep uses it at the door.

## The stage is the rule, not a nickname

Add Stage on Outcome Stages is how a new result gets a rule. Marks as DNC takes the pin off the knock list. Requires Notes stops Complete visit until the note is there. A crew that invents outcomes in a group chat leaves Friday with a stage the desk cannot score.

| Control | What it does |
| --- | --- |
| Contact Collection | None, Optional, or Required contact info on that outcome |
| Creates Lead | Opens a lead from the knock |
| Requires Notes | The rep must leave a note |
| Requires Follow-up | The rep must set a follow-up |
| Marks as DNC | Sets the pin to Do Not Contact |
| Marks as Invalid | Sets the pin to Invalid |
| Points Awarded | Points on the knock that ends with this stage |
| Show on Deal Board | Adds the stage as a deal column |

## After the stages are set

- [Knockdesk help center](/help): The knock that uses these stages.

- [Knockdesk pricing](/pricing): The desk that holds outcomes and deals together.

- [How to log a knock](/help/log-a-knock): Complete visit is where the rep picks the stage you configured.

## FAQ

### How do I configure outcomes in Knockdesk?

Open Outcome Stages, choose Add Stage, set Display Name and knock behavior, save, then drag the order.

### What is Add Stage on Outcome Stages?

Add Stage creates a new outcome the rep can pick after End Knock. Admins use that screen.

### Can a stage mark a pin Do Not Contact?

Yes. Turn on Marks as DNC. Completing a knock with that stage sets the pin to Do Not Contact.

### What does Show on Deal Board do?

It adds the stage as a column on the deals board. Win probability is available when that switch is on.

### Who can edit outcome stages?

Admins. Other roles use the stages at the door. They do not configure them.