# Log the visit on the address

How to log a knock in Knockdesk is a visit that sits on the address, including when the signal drops. Knockdesk is field sales software. Open the pin, use Start Knock for a timed visit or Log visit for the outcome only, then End Knock and Complete visit.

## A text is not a knock

Start Knock or Log visit is the choice at the pin. Start Knock keeps time at the door. Log visit writes the outcome and still saves when you are outside the knock radius, as an unverified visit. A door that only lives in a thread never hits Friday's number.

## After the visit is saved

- [Knockdesk help center](/help): The other tasks after the knock is on the address.

- [Knockdesk pricing](/pricing): The desk that keeps the visit with the pin.

- [Why a visit is marked unverified](/help/unverified-visits): What Log visit does outside the knock radius.

## FAQ

### How do I log a knock in Knockdesk?

Open the pin, choose Start Knock or Log visit, then End Knock, pick an outcome, and Complete visit.

### What is the difference between Start Knock and Log visit?

Start Knock is the timed visit. Log visit saves the outcome only. Both need GPS.

### Why does Log visit ask for GPS?

Location is required to log a visit for the pin. Without GPS, the visit will not start.

### Can I log a knock offline?

Yes. The knock saves on the device and syncs when you reconnect.

### What happens after End Knock?

You pick the vendor if the pin has more than one, pick the outcome stage, then Complete visit.