# Give each door one owner

Sales territory management is the practice of planning, designing, and aligning the area a rep owns so two people cannot claim the same doors. Knockdesk is field sales software for that boundary and the turf you cut inside it. This page sits on the field sales guides hub, next to field sales management.

## What is sales territory management when Friday splits

You feel it on Friday when two reps knocked the same doors and the number still does not match the turf. What is sales territory management in that week is the refusal of a second claim, not a prettier pin layer. If the boundary, the visit, and the coaching live in different places, the recount starts again.

**Plan.** Name the area a person can finish, then name the owner. A pile of pins is not a plan.

**Design.** Choose a shape you can assign, then cut turf inside it. Work a rep can hold this week, not a county they cannot finish.

**Align.** Read the week against that turf. Move the boundary when one owner is buried and another is idle.

## Sales territory planning starts with one owner

Sales territory planning is the Monday decision about who owns which doors. Sales territory planning best practices start with a boundary a person can finish, one owner, a weekly visit target, and a Friday read that matches the turf. A list everyone can edit still lets two people start the same block.

1. Name the area as a territory, not a pile of pins someone highlighted.
2. Cut turf inside it so one rep can hold the week.
3. Put one owner on that turf. A second name is a second claim.
4. Set a weekly visit target on the territory or on the turf.
5. Read Friday against that turf. If the number lives on a sheet, the plan already failed.

## Sales territory design is the shape you can assign

Sales territory design is how you choose the unit, then cut work inside it. A zip is one kind of unit. A drawn boundary is another. A county is a first cut you still have to split. Design fails when the shape is bigger than a week a person can walk.

| Unit | Use when | Then cut |
| --- | --- | --- |
| Zip | The work already sits in one postal area | Turf a rep can finish this week |
| Drawn boundary | The work does not match a zip | Turf inside the polygon, circle, or rectangle |
| County or state | You need a first cut | Smaller turf before anyone knocks |
| Shared pin list | You have not named an owner | Do not send the crew yet |

## Sales territory alignment is the overlap you refuse

Sales territory alignment is the Friday check that the owner, the target, and the doors still match. Alignment is not a meeting. It is whether a second turf can sit on doors you already cut. The pace math below is from the product, not a customer week. A weekly visit target of 100, a 7-day window, and 50 visits reads behind. 95 is on track. 110 is ahead.

| Check | Aligned | Split |
| --- | --- | --- |
| Owner | One name on the turf | Two reps on the same doors |
| Overlap | New turf sits inside and does not overlap | A second claim on doors already cut |
| Pace on 100 visits | 95 on track, 110 ahead | 50 visits in 7 days reads behind |
| Friday | One number on the assigned area | Three exports that do not agree |

## Sales territory planning tools fail when they cannot refuse a second claim

Sales territory planning tools that live in a sheet will accept two names on the same doors. A pin layer will too. The lesson stalls when the territory, the visit, and the coaching sit in different logins. North ridge and Harbor loop on this page are fixtures, not a customer week. North ridge shows 186 pins and 42 percent complete. Harbor loop shows 94 pins and 18 percent complete. Draw the boundary on the map feature when you are ready to cut turf.

## Keep going from this territory pillar

- [Field sales guides](/guides): The hub that lists this pillar with the other practice pages.

- [What field sales is](/guides/field-sales): The definition pillar for the work that happens outside.

- [How to manage the crew](/guides/field-sales-management): The management pillar this territory is assigned from.

- [Plan the driving order](/guides/sales-route-planning): The route practice, after the turf already has an owner.

- [Read the week after the knock](/guides/field-sales-kpis): The metrics a manager reads against that turf.

- [Name the payout rule](/guides/sales-commission): The commission structure that pays the sale from this area.

- [Draw the territory](/features/sales-territory-mapping): The product page for drawing the boundary and cutting turf.

- [Full desk pricing](/pricing): One Knockdesk plan: Full desk.

## FAQ

### What is sales territory management?

Sales territory management is how you plan, design, and align the area a rep owns so two people cannot claim the same doors. Knockdesk is field sales software for that boundary and the turf you cut inside it.

### What is sales territory planning?

Sales territory planning is the Monday decision about who owns which doors. Name the area, cut turf a person can finish this week, put one owner on it, and set a weekly visit target.

### What are sales territory planning best practices?

Sales territory planning best practices start with a boundary a person can finish, one owner, a weekly visit target, and a Friday read that matches the turf. A shared list that anyone can edit is not one of them.

### What is sales territory design?

Sales territory design is choosing a unit you can assign, then cutting turf inside it. A zip, a drawn boundary, a county, or a state is a first shape. Design fails when the shape is bigger than a week a person can walk.

### What is sales territory alignment?

Sales territory alignment is the check that the owner, the target, and the doors still match. New turf has to sit inside the territory and cannot overlap turf you already cut.

### How much does Knockdesk cost?

Full desk is on the pricing page. There is no second Knockdesk tier. A free trial is not open.