# Start with a first solo turf to see how to reduce sales rep turnover

How to reduce sales rep turnover is a territory they can understand and a first solo turf they can finish, with knocks that are not waiting on a checklist. Knockdesk is field sales software for that field. Door to door rep turnover gets worse when the hire cannot knock until every task is done. This how-to sits on the guides hub. Onboarding does not block knocks. This page does not invent a turnover percent.

## Mistakes that make the first knocks wait

Door to door rep turnover shows up when the person has a packet and no turf. The checklist and the first pack are different jobs.

**Holding the first knock.** My Onboarding can stay open. Onboarding does not block knocks. Do not wait for Completed before they walk the pack.

**The whole territory on the first day.** Cut a first solo turf they can finish. Handing them the entire area is not a plan.

**A percent you cannot open.** This page does not name a turnover cost or a quit rate. Read the visits on the turf instead.

## The field is the visits on that first pack

Field activity is the knocks on the turf you assigned, filtered to that pack. How to reduce sales rep turnover starts when a manager can open those visits while My Onboarding is still in the sidebar. You import a file of addresses and export a file. There is no live sync.

## Keep going from this hire

- [Onboard without blocking the door](/guides/how-to-onboard-sales-reps): My Onboarding stays until Completed. Knocks are not blocked.

- [Sales onboarding](/features/sales-onboarding): Templates, Sequential Completion, and the sidebar until they are done.

- [After the first pack](/guides/how-to-stay-motivated-in-door-to-door-sales): A game and Kudos on knocks they already logged.

- [For the rep on the turf](/for/sales-reps): The seat that walks the first solo turf.

- [Back to the guides hub](/guides): The index this how-to opens from.

- [Full desk pricing](/pricing): Full desk is on the pricing page. A free trial is not open.

## FAQ

### How to reduce sales rep turnover on the first pack?

How to reduce sales rep turnover starts by cutting a first solo turf from the territory and letting them knock while My Onboarding is open. Knockdesk is field sales software for that field. Onboarding does not block knocks.

### What is door to door rep turnover if the hire never walks?

Door to door rep turnover gets worse when the checklist blocks the door. Give them a first solo turf they can finish, and read the visits on that pack.

### Does My Onboarding stop a knock?

No. Onboarding does not block knocks or the route. My Onboarding stays until Completed or Manually Completed. A contest can still require finished onboarding.

### What is a first solo turf?

Turf cut from the territory, small enough that one new rep can finish it alone. It is not the whole area.

### Does this page name what turnover costs?

No. It does not invent a turnover percent or a replacement cost. Read the logged visits on the turf.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.