# Ask first. Then start the file.

How to record in-person sales conversations legally is to confirm consent before the file starts, and to keep the legal map on the two party consent states page next to in-person sales conversation recording. Knockdesk is field sales software that asks the rep to pick Verbal Consent, Written Consent, or Will Record Consent before Start Recording.

## The door is not the same as a call

You feel it when a phone chart is open in one tab and the porch is in another. In-person rules can differ from phone rules. This page is general information, not legal advice. The legal conclusion stays on the two party consent states page. The recording trust page is where consent and the 30-day window sit for the desk.

**The chapter.** Open the in-person row for that territory. Do not treat a call list as the porch.

**The prompt.** The rep confirms Verbal Consent, Written Consent, or Will Record Consent. Knockdesk does not ask the other party.

**The outcome.** The file does not overwrite the outcome the rep logged. Coaching reads the talk later.

## Mistakes that start the file too soon

The expensive miss is pressing record because the one-on-one will want a tape, then learning the porch needed a different consent than the call. Skip Recording still logs the visit. A file that starts before anyone agreed is not a coaching asset.

| Mistake | What you think you got | What Friday holds |
| --- | --- | --- |
| Start before the prompt | A tape for coaching | A file that began before consent |
| Use a phone chart on the porch | A yes from a call list | The in-person row lives on the law page |
| Force every door | More recordings | Skip Recording still logs the visit |
| Let the suggestion overwrite the outcome | A cleaner log | The rep's outcome stays |
| Skip the keep | The talk will be there Friday | 30 days, unless a manager or an admin keeps it |

## Confirm consent. Then press record.

On Knockdesk Enable Recording stops the file until the rep confirms consent. The two rows here, 418 Oak Ave and 90 Pine Ct, are a sample, not a customer's week. Full desk is on the pricing page. A free trial is not open. This page is general information, not legal advice.

## Keep going from the recording

- [Conversation recording](/features/conversation-recording): The pillar this how-to sits under: consent, the transcript, and the 30-day window.

- [Two party consent states](/laws/recording-consent-by-state): The legal map for in-person recording. Keep the conclusion there.

- [Recording consent and retention](/trust/recording): Who asks, the 30-day window, and who can keep a file.

- [Door to door sales tips](/guides/door-to-door-sales-tips): The ask at the stoop still has to land on the pin.

- [Calculate the payout after the sit](/guides/how-to-calculate-sales-commission): The talk and the rate sit on the same Full desk.

- [Back to the guides hub](/guides): The index this how-to opens from.

- [Full desk pricing](/pricing): One Knockdesk plan: Full desk.

## FAQ

### How to record in-person sales conversations legally?

How to record in-person sales conversations legally is to confirm consent before the file starts, then open the two party consent states page for that territory. This page is general information, not legal advice. The legal conclusion stays on the law page.

### Does Knockdesk ask the other party?

No. Enable Recording asks the rep to confirm Verbal Consent, Written Consent, or Will Record Consent. Knockdesk does not ask the other party.

### Can I skip the recording and still log the visit?

Yes. Skip Recording continues the knock with no file. The visit still lands on the pin.

### Does the recording change the outcome the rep logged?

No. The suggested outcome sits beside the outcome the rep logged. Review leaves that outcome as they entered it.

### How long does Knockdesk keep a recording?

30 days unless a manager or an admin marks it kept. An organization can keep up to 200 recordings. The recording trust page is the desk statement for that window.

### How much does Knockdesk cost?

Full desk is on the pricing page. There is no second Knockdesk tier. A free trial is not open. Book a walkthrough and bring the door you want to hear again.