# CRM adoption field sales starts when the knock hits the pin

CRM adoption field sales starts when the rep logs the knock on the pin before they leave the door, including offline, and moves rows only by import and export. Knockdesk field sales software holds that pin under the sales territory management pillar.

## A note typed at the lot is a door nobody logged

Reps use the desk when the knock is on the pin before they leave the door. A live sync will not arrive to do that for them. Import and export only. Onboarding can stay open, and onboarding does not block knocks.

**Logged later.** A note written after the rep has left the door is not the knock on the pin.

**Live sync.** There is no live CRM sync. Knockdesk has no third-party integrations. You import a file and export a file.

**Voice to CRM.** Voice to CRM is a recap from a recording, not a live CRM write.

**Onboarding gate.** My Onboarding can stay until Completed. Onboarding does not block a knock.

## The pin is the record they will actually keep

The rep logs the visit on the pin, including offline, before the door is behind them. Voice to CRM stays a recap on that visit. You import a file onto the territory and export a file when another system needs the rows. A won deal still starts as that logged knock. Full desk is on the pricing page. A free trial is not open.

## Keep going from this adoption how-to

- [Sales territory management](/guides/sales-territory-management): The pillar for the turf whose pins the rep logs before they leave.

- [Field sales software vs CRM](/guides/field-sales-software-vs-crm): The desk starts at the address. A CRM queue does not log the door.

- [Field sales lead management](/features/field-sales-lead-management): A lead from the visit, one per pin and vendor, plus a file import.

- [Verify the knock you logged](/guides/how-to-verify-field-sales-visits): A knock not at the door stays unverified, including one saved offline.

- [Set the visit target](/guides/how-to-set-sales-quotas): The weekly visit target counts work logged on the turf, not a form filled at night.

- [Field sales guides](/guides): The hub this how-to opens from.

- [Knockdesk pricing](/pricing): Full desk is on the pricing page.

## FAQ

### What is CRM adoption field sales?

CRM adoption field sales is the rep logging the knock on the pin before they leave the door, including offline. Import and export come after. There is no live CRM sync.

### Does onboarding block knocks?

No. Onboarding does not block knocks.

### What is Voice to CRM?

Voice to CRM is a recap from a recording, not a live CRM write.

### Can Knockdesk sync live with a CRM?

No. Import and export only. Knockdesk has no third-party integrations and no live sync.

### What if the phone is offline?

The knock still saves on the phone and syncs when the connection returns. Log it on the pin before you leave the door.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.