# Learn how to get past the gatekeeper with your own name

How to get past the gatekeeper is to tell the person at the B2B front desk your name, who you work for, and why you are there, then ask for the person who can decide. Knockdesk is field sales software for that visit on turf you already cut. This how-to sits on the guides hub. A fake name is not a step.

## Mistakes that pretend you are someone else

The front desk remembers a lie. The turf should remember what you actually said.

**A name that is not yours.** How to get past the gatekeeper does not include a fake identity. Say the name you would repeat on the next door.

**A meeting you do not have.** Do not tell the desk you are expected. Ask for the person who decides, and give the reason in one sentence.

**A visit that never hits the pin.** If the conversation stays in your head, the next rep walks the same front desk. Log the outcome on the turf.

## The front desk is a pin on a pack you cut

The turf card is the pack cut from the territory. The B2B front desk lives on that pack, with the outcome from the visit. You import a file of accounts and export a file when you need one. There is no live sync.

## Keep going from this front desk

- [Follow up on the visit](/guides/how-to-follow-up-after-a-door-knock): If they ask you to return, Requires Follow-up and a date live on that knock.

- [Book the sit as an outcome](/guides/how-to-set-appointments-at-the-door): The person who can decide still ends as an outcome on the pin.

- [Cut the turf](/canvass): The front desk sits on turf, not on a loose list of accounts.

- [Field sales](/guides/field-sales): The territory and the visit this front desk belongs to.

- [Back to the guides hub](/guides): The index this how-to opens from.

- [Full desk pricing](/pricing): Full desk is on the pricing page. A free trial is not open.

## FAQ

### How to get past the gatekeeper without a story?

How to get past the gatekeeper starts with your name, your company, and one sentence about why you are there. Ask for the person who can decide. Knockdesk is field sales software for logging that visit on the turf.

### Is a fake name part of getting past the front desk?

No. Do not use a fake identity, a borrowed badge, or a claim that you already have a meeting. Say who you are.

### What do I log if they will not let me through?

Log the visit on the pin. If they ask you to return, pick an outcome with Requires Follow-up and set the date. If you could not enter the building, Gated / No Access is that outcome.

### Where does the B2B front desk live?

On turf cut from the territory. The front desk is a pin on that pack, so the next rep can see the outcome.

### Does the desk pull accounts from another system as I walk?

No. You import a file and export a file. There is no live sync. Recording is opt-in if you tape the conversation, and skip still logs the outcome.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.