# Pay the rate that was live, not a guessed cell

How to calculate sales commission is confirmed sales times the rate that was live at confirmation, or an empty amount when no rate was saved, and that rule sits on the sales commission structure guide. Knockdesk is field sales software that pays the vendor rate on that moment and never invents a number.

## A rebuilt Friday column is not a structure

You feel it when the vendor file lands and the sheet already has a dollar the vendor never published. How to calculate commission after that moment is too late. The confirmation picks a rate you already saved, or it leaves the amount empty. Knockdesk does not ship a default dollar, and it does not invent a tier. The $120, $80, $100, and $150 rows on this page are examples you can recompute.

**Saved rate.** A vendor rate with an effective window, or a default organization rate when that vendor has none.

**Confirmation.** The moment that picks the window. A later rate does not rewrite it.

**Empty.** If neither rate exists, the amount stays empty. The math does not invent a number.

## Mistakes that invent a rate

The expensive miss is typing a percent because Friday was close. Door to door pay is usually a per-sale amount tied to the vendor on that turf. A guessed cell will still type a dollar. A missing rate should stay empty.

| Mistake | What you think you got | What the rule holds |
| --- | --- | --- |
| A percent typed after the file | A payout | A number nobody saved |
| Counting unconfirmed rows | More sales | Chargebacks waiting to happen |
| Rewriting an old confirmation | A cleaner sheet | A later rate does not rewrite it |
| Matching a display name | An assigned rep | Names are not matched. The CRM email is |
| Filling a blank | A complete ledger | Empty stays empty |

## Confirm at the rate that was live

On Knockdesk confirmation pays the vendor rate whose window contains that moment. If that vendor has none, it uses the default organization rate. If neither exists, the amount stays empty. The sample deal, Oak Ave install at $4,200, won and pending review, is a fixture, not a customer payout. Full desk is on the pricing page. A free trial is not open.

## Keep going from the math

- [Sales commission structure](/guides/sales-commission): The pillar this how-to sits under: the window, the match, and the empty amount.

- [Commission tracking on the desk](/features/commission-tracking): The product page for the vendor rate, the file match, and the ledger.

- [Sales commission calculator](/tools/sales-commission-calculator): A filled example you can recompute before you save a rate.

- [Handle the reversal](/guides/how-to-handle-commission-chargebacks): Void writes a reversal. The original row stays.

- [Reconcile the vendor file](/guides/how-to-reconcile-commissions-with-vendor-reports): Match the CRM email and the address to the confirmation moment.

- [Back to the guides hub](/guides): The index this how-to opens from.

- [Full desk pricing](/pricing): One Knockdesk plan: Full desk.

## FAQ

### How to calculate sales commission on a confirmed sale?

How to calculate sales commission is confirmed sales times the rate that was live at confirmation. Example: 3 times $120 equals $360. That $120 is an example, not a rate that ships with the product.

### How to calculate commission if the vendor has no rate?

How to calculate commission when the vendor has no rate is to use the default organization rate. If that is missing too, leave the amount empty. Do not invent a number.

### How do the tiered examples add up?

The tiered example is 2 times $80 plus 3 times $120, which is $160 plus $360, which is $520. The past-a-line example is 5 times $100 plus 2 times $150, which is $500 plus $300, which is $800. Both are examples. Knockdesk pays a saved vendor rate, not a typed tier.

### What does 40 plus 50 mean on a vendor file?

An email match adds 40. An exact address adds 50. 40 plus 50 is 90, which meets the default auto-confirm threshold of 80. 40 plus 25 is 65, which goes to the review queue.

### Does a later rate rewrite an old confirmation?

No. A later rate closes the previous window going forward. Confirmation already written keeps the rate that was live.

### How much does Knockdesk cost?

Full desk is on the pricing page. There is no second Knockdesk tier. A free trial is not open. Book a walkthrough and bring the Friday number that does not match the file.