# Stop territory overlap door to door before a second owner

Territory overlap door to door is two people able to claim the same door, and you stop it by cutting turf that cannot overlap and giving that door one owner. Knockdesk field sales software holds that boundary under the sales territory management pillar.

## Two names on one door is the whole miss

A shared list still lets the next rep open a door you already gave away. Territory is the area you draw and assign. Turf is the work you cut from it. If the new turf overlaps turf already cut, or a Do Not Contact pin stays knockable, Friday is a recount of the same households.

**Shared doors.** One door, one owner. A second turf on doors already cut is overlap, even when both reps meant to split the work.

**Turf before a boundary.** Work cut before a territory exists has no edge that can refuse the next claim.

**DNC still knockable.** Do Not Contact pins stay off the knock list. A pin the rep can still open was not marked.

**DNC inside coverage.** Those pins do not count toward coverage. Counting them makes the turf look further along than the doors you can knock.

## The knock list is the doors this person can touch

On Knockdesk you draw the territory, cut turf that cannot overlap turf already cut, and assign one owner. Do Not Contact pins stay off the knock list and do not count toward coverage. The knock log is that owner's doors, including Not Home. Full desk is on the pricing page. A free trial is not open.

## Keep going from this overlap how-to

- [Sales territory management](/guides/sales-territory-management): The pillar for planning the area, then giving each door one owner.

- [Create a territory map by zip code](/guides/how-to-map-sales-territories-by-zip-code): Pick the zip shape, then cut turf inside it that cannot overlap.

- [Verify the visit](/guides/how-to-verify-field-sales-visits): One owner still needs a knock at the door, not only a clock-in.

- [Field sales guides](/guides): The hub this how-to opens from.

- [Knockdesk pricing](/pricing): Full desk is on the pricing page.

## FAQ

### What is territory overlap door to door?

Territory overlap door to door is two people able to claim the same door. Cut turf that cannot overlap turf already cut, and give that door one owner.

### Can new turf overlap turf already cut?

No. New turf has to sit inside the territory, and it cannot overlap turf already cut.

### Do Do Not Contact pins count toward coverage?

No. Do Not Contact pins stay off the knock list and do not count toward coverage.

### What does one door, one owner mean?

One turf has one owner. A second rep does not get those same doors.

### Does assigning a territory move every pin?

No. Assigning the territory to a team or one field rep routes the turf. Pins move when you assign that turf.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.