# A check-in the map can stand behind

What is a verified check in is a start the map can stand behind. Knockdesk is field sales software with a GPS clock and Auto-Clock. Location permission ties the visit. Clock-in stores latitude, longitude, and accuracy. A knock not at the door is still an unverified knock, even if the shift already started.

## Clocked In from the lot is a check-in. It is not a door the map can defend.

You feel it when the crew is green on the clock and the pins are still quiet. What is a verified check in is place on that start, not a second product name. Knockdesk does not store a separate verified-check-in object. The GPS clock writes the place. Auto-Clock can start the shift on a knock at the pin. The unverified badge still belongs to the visit, not to Clocked In.

**GPS clock.** Active. Location is required. Without it, clock-in does not start.

**Auto-Clock.** Can clock a rep in when they start a route or start a knock, so they are not still offline at the first door.

**The visit.** Location ties the knock to the pin. Outside the radius, default 100 meters, the knock is unverified.

## Lot at 7:58, twenty-two at the pin, two badges

Maya clocks in at the lot at 7:58. Location is on. That is a check-in with a place. She then logs 24 knocks. 22 are inside 100 meters. Auto-Clock started the shift on the first knock for a teammate who was still offline. Two of Maya's knocks are from the van. Those two are unverified knocks. The map can stand behind 7:58 and the 22 doors. It cannot stand behind the two lot pins.

| Beat | Count | Can the map stand behind it? |
| --- | --- | --- |
| Clock-in at the lot | 1, at 7:58, location on | Yes, as a shift start. Not as a door. |
| Knocks at the pin | 22 inside 100 meters | Yes. Those visits have a porch. |
| Unverified knocks | 2 from the van | No. The badge stays. |
| Auto-Clock teammate | 1 knock started the shift | Yes, if that knock was at the pin. |

## Verified check-in sits between the clock and the badge

A sales check-in is Clocked In versus Knocking. An unverified knock is the visit off the pin. What is a verified check in is the start and the door the map can actually defend. Read the clock page and the badge page before you treat a green shift as coverage.

- [Check-in](/glossary/check-in): Clocked In is not Knocking. That page is the shift, not the porch.

- [Unverified knock](/glossary/unverified-knock): The visit logged when the phone is not at the door.

- [Field sales time tracking](/features/field-sales-time-tracking): GPS clock, Auto-Clock, Take Break, and the shift states.

## How Knockdesk tracks it

The GPS clock is Active, with location required. Clock-in stores latitude, longitude, and accuracy. Auto-Clock can clock a rep in when they start a route or start a knock. Clocked In and Knocking are shift states, not a second hours column. Location ties the visit. A knock not at the door is unverified. Full desk is on the pricing page.

## Keep going from the map

- [Field sales glossary](/glossary): The hub this term opens from.

- [Check-in](/glossary/check-in): The shift start. Clocked In is not the knock.

- [Unverified knock](/glossary/unverified-knock): The badge when the phone was not at the door.

- [Sales rep tracking](/features/sales-rep-tracking): The live crew map the check-in has to stand on.

## FAQ

### What is a verified check in?

A verified check-in is a start the map can stand behind. On this desk that is the GPS clock with location, and knocks tied to the pin. There is no separate verified-check-in object.

### How is that different from a sales check-in?

A sales check-in is Clocked In, proof the shift started. A verified check-in asks whether that start, and the visits after it, have a place the map can defend.

### How is that different from an unverified knock?

An unverified knock is a visit logged when the phone is not at the door. The shift can already be Clocked In. The badge still lands on that knock.

### What is Auto-Clock?

Auto-Clock can start the shift when the rep starts a route or starts a knock. Both switches start on unless you turn them off.

### Does clock-in work with GPS off?

No. Location is required to clock in. The desk stores latitude, longitude, and accuracy.

### Does Knockdesk name a verified-check-in product?

No. The GPS clock, Auto-Clock, and the unverified badge on the visit are what the map uses.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.