# The appointment at the table

What is a sit in sales is the appointment at the table. Knockdesk is field sales software that keeps that sit on the same pin as the knock that booked it, so the closer does not rebuild the house from a text.

## A booked name is not a sit until someone sits

You feel it when the setter swears the living room is ready and the closer starts from a first name. What is a sit in sales is the appointment that actually happens at the table. Appointment Set is the book. The sit is the held table. A no-show never became a sit. Keep those on one pin and one vendor.

**The setter.** Books the sit at the door. Appointment Set is the outcome they log.

**The closer.** Sits the deal after the set. They need the same address, not a new contact at the table.

**The field.** The sit still came from a knock on turf. A table with no pin is a scavenger hunt.

## Eight sets, six held sits, two no-shows you can recompute

The crew logs 8 Appointment Set outcomes, 6 held sits at the table, and 2 no-shows. Held rate on books is 6 / 8, which is 75 percent. If someone counts all 8 as sits, they are counting the thread, not the table. Appointment rate on 40 conversations is a different formula. Name which one you mean.

| Named count | Number | What it is |
| --- | --- | --- |
| Sets booked | 8 | Appointment Set on the pin |
| Sits held | 6 | The appointment at the table |
| No-shows | 2 | Never reached the table |
| Held on books | 6 / 8 = 75% | Do not call this appointment rate unless that is the formula you named |

## How Knockdesk tracks it

Knockdesk logs Appointment Set on the pin in the field. The sit is that appointment at the table, on the same address and vendor as the knock. The setter books it. The closer sits it. You still name whether Friday is counting books or held tables. Full desk is on the pricing page.

## Keep going from the table

- [Field sales glossary](/glossary): The hub this term opens from.

- [Setter](/glossary/setter): The person who books the sit.

- [Closer](/glossary/closer): The person who sits the deal after the set.

- [Appointment rate](/glossary/appointment-rate): Sits divided by the conversations or visits you name.

## FAQ

### What is a sit in sales?

A sit is the appointment at the table. The set is the book. The close is the yes after that table.

### Is a sit the same as Appointment Set?

Appointment Set is the book. The sit is the held table. A no-show was booked and never sat.

### How do you recompute the example?

8 books, 6 held sits, 2 no-shows. Held on books is 6 / 8, which is 75 percent. Do not count the 8 as held sits.

### Who books the sit, and who sits it?

The setter books it. The closer sits it. A self-gen closer can do both on the same pin.

### How is a sit different from appointment rate?

The sit is the event at the table. Appointment rate is sits divided by the conversations or visits you name.

### Where does Knockdesk keep the sit?

On the same pin and vendor as the knock, in the field. The closer should not rebuild the household from a text.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.