# The visits they already logged

What is sales activity tracking is a record of the visits the crew already logged, not a story after the shift. Knockdesk is field sales software that writes the outcome on the pin, then keeps that field activity on the same desk as the turf.

## A good day in someone's head is not sales activity tracking

You feel it when two reps both say they crushed it and the map still has blank pins. What is sales activity tracking is the visit that landed: 418 Oak Ave, Appointment, Maya, afternoon. Not Home still counts. A chat recap that drops Not Home is how Friday invents coverage.

**The pin.** The outcome lives on the address. A name without a pin is not a visit.

**Verified or not.** Inside the location check, the visit is verified. Outside that radius, Log visit still saves as unverified.

**The log.** Clock-in, the route, the knock, the lead, the deal. Tracking is that sequence, not a score you type later.

## Eighteen knocks, seven talks, three sits you can recompute

North ridge logs 18 knocks, 7 conversations, and 3 Appointment Set outcomes. Contact rate is 7 / 18, about 39 percent. Sit rate on talks is 3 / 7, about 43 percent. If someone later writes 20 doors and 5 sits, that is not the field. The three sits stay on the pins.

| Named count | Number | What it proves |
| --- | --- | --- |
| Knocks | 18 | Every door they started, including Not Home |
| Talks | 7 | Contacts already logged |
| Sits | 3 | Appointment Set on those pins |
| If memory writes 20 and 5 | Not the log | The map still has 18 knocks and 3 sits |

## How Knockdesk tracks it

Knockdesk writes the visit on the pin and keeps field activity for the crew on that turf. Clock-in, route start, knock start, and the outcome can all land in the activity log. Unverified visits still save. Full desk is on the pricing page.

## Keep going from the log

- [Field sales glossary](/glossary): The hub this term opens from.

- [Sales activity tracking](/features/sales-activity-tracking): Visit outcomes, verified knocks, and the activity log.

- [Canvass](/canvass): The field where those visits sit on turf.

## FAQ

### What is sales activity tracking?

Sales activity tracking is a written log of the visits the crew already completed. Knocks, talks, sits, and outcomes live on the pin. A remembered day is not tracking.

### Does Not Home belong in the log?

Yes. Not Home is a visit. Dropping it shrinks the knock count and invents a better day.

### How do you recompute the example?

18 knocks, 7 talks, 3 sits. Contact rate is 7 / 18. Sit rate on talks is 3 / 7. A later sheet that says 20 and 5 is not the field.

### What if GPS was outside the check?

Log visit still saves. The visit is marked unverified. It does not disappear.

### Where does Knockdesk show the activity?

On the pin and in field activity for that turf. The sales activity tracking page is the product walkthrough for that log.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.