# Pay that keeps coming after the first sale

What is residual commission is pay that keeps coming on a live account after the first confirmation. Knockdesk is field sales software that writes a commission amount only when a saved rate already exists. It never invents a residual rate.

## A residual with no saved rate is a story Friday cannot pay

You feel it when the vendor file lists a trailing amount and the desk has no rate for that confirmation. What is residual commission in the field is that later month, not a handshake on turf. The $450 and $414 in the example only exist because someone already named $18. If no vendor rate and no organization default sit on the sale, Knockdesk leaves the amount empty. It does not fill a residual for you.

**The live account.** Residual follows an account that is still on. A voided sale is not a residual month.

**The saved rate.** Confirmation uses the vendor rate whose window contains that moment, then the org default. No row, no amount.

**The turf.** The sale still has to live on turf you already cut. A trailing file with no pin is a mismatch, not a payout.

## Residual is not a draw and not a SPIFF

A draw against commission is pay now against commission you still have to confirm. A SPIFF is a short extra payout on a SKU or a window. Residual commission is the later month on a live account, and only when a rate you already saved can pay it.

- [Draw against commission](/glossary/draw-against-commission): An advance. Confirmed commission recovers it.

- [Sales spiff](/glossary/spiff): A short burst on a SKU or a window, then it ends.

## How Knockdesk tracks it

Knockdesk does not ship a residual object or a default residual percent. Confirmation pays the vendor rate effective at that moment, then the default organization rate. If neither exists, the amount stays empty. The product never invents a rate. The confirmed sale still sits on the turf the rep held. Full desk is on the pricing page.

## Keep going from the later month

- [Field sales glossary](/glossary): The hub this term opens from.

- [Commission tracking](/features/commission-tracking): Vendor rate at confirmation, then the org default. No invented amount.

- [How to calculate sales commission](/guides/how-to-calculate-sales-commission): The live rate, with example dollars you can recompute.

- [Draw against commission](/glossary/draw-against-commission): Pay now. Residual is the later month, if a saved rate exists.

## FAQ

### What is residual commission?

Residual commission is pay that keeps coming on a live account after the first confirmation. In the example, 25 accounts times $18 is $450 in month one. That $18 is an example, not a Knockdesk rate.

### Does Knockdesk invent a residual rate?

No. The product never invents a rate. It uses the vendor rate effective at confirmation, then the default organization rate. If neither exists, the amount stays empty.

### Is residual commission the same as a SPIFF?

No. A SPIFF is a short extra payout on a SKU or a window. Residual is ongoing pay on a live account, and only when a saved rate can pay it.

### How do you recompute the example?

Month one is 25 times $18, which is $450. Two accounts cancel. Month two is 23 times $18, which is $414. Write those numbers on the board. Do not treat them as a product default.

### What if the vendor file lists a residual and the desk has no rate?

The amount stays empty. Knockdesk will not fill a residual for you.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.