# The line after a specific stop

A sales rebuttal is the line after a specific objection, not a second pitch. Knockdesk is field sales software, and what is a sales rebuttal here sits in the Coach objections step after the recording.

## A clever sentence in the van is not a rebuttal on the porch

You feel it when the crew can recite not interested in the lot and still freeze at the door. What is a sales rebuttal is the line that matches the stop in front of you. Name who you are first. Then use that stop. Coach scores the objections step after the recording. There is no whisper in the ear while the door is still open.

**Hear the stop.** Price, timing, we already have it. Write that stop, not a generic no.

**Say the line.** Use the rebuttal that matches that stop. A second pitch is not a rebuttal.

**Paste, do not import.** Copy the door-to-door rebuttals into the objections step. Coach does not import that page.

## Four used the line, six said I hear you, forty percent on the stop

Coach published a script with an objections step that holds the not interested line. Maya records 10 talks that count as used or missed on that step. Used the line on 4. Said a generic I hear you on 6. Rebuttal use on those talks is 4 / 10, which is 40 percent. If the published line says we already have internet and the porch said we are busy, the score is noise. Put the stop you actually hear into the step.

| On those 10 talks | Count | What Coach can do |
| --- | --- | --- |
| Matching rebuttal used | 4 | The objections step showed the line |
| Generic I hear you | 6 | A required miss can raise an inbox case |
| Use rate | 4 / 10 = 40% | Under half, if the step is required |
| Import from the scripts page | 0 | Paste the lines. A draft does not score talks. |

## The rebuttal is the sentence. Objection handling is the habit.

Objection handling is the step. A rebuttal is the line inside that step. Copy door-to-door rebuttals into Coach. A draft script does not score talks.

- [Objection handling](/glossary/objection-handling): The step after they say no, scored on Coach.

- [Door-to-door rebuttals](/resources/scripts/door-to-door-rebuttals): Copy the stops. Paste them into Coach. No import from that page.

## How Knockdesk tracks it

Coach scores opening, rapport, discovery, presentation, objections, and close after the recording. Publish the objections step and paste the rebuttal into it. The product does not import a script file. A draft does not score talks. The deal stays on the pin with the outcome the rep logged. Full desk is on the pricing page.

## Keep going from the stop

- [Field sales glossary](/glossary): The hub this term opens from.

- [Objection handling](/glossary/objection-handling): The step that holds this line.

- [Door-to-door rebuttals](/resources/scripts/door-to-door-rebuttals): Copy the stops. Paste them into Coach.

- [Coach](/coach): Score the objections step after the recording. No whisper at the door.

- [AI sales coaching](/features/ai-sales-coaching): The recap and the six steps after the tape.

## FAQ

### What is a sales rebuttal?

A sales rebuttal is the line after a specific objection, not a second pitch. In Knockdesk it lives in the Coach objections step.

### How is a rebuttal different from objection handling?

A rebuttal is the line. Objection handling is the step that line lives in, beside opening, rapport, discovery, presentation, and close.

### Will Knockdesk import the rebuttals page?

No. Copy the lines. Paste them into the objections step. The product does not import a script file.

### Does Coach whisper the line at the door?

No. Coach scores the objections step after the recording. There is no whisper while the conversation is still going.

### How do I recompute the example?

10 talks that count as used or missed, 4 used the matching line, 6 said a generic I hear you. The use rate is 4 / 10, which is 40 percent.

### Does a missed rebuttal delete the deal?

No. The deal stays on the pin with the outcome the rep logged. The score does not replace that outcome.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.