# A cancel window after many in-home sales

The cooling off rule is a buyer cancel window after many in-home sales. Knockdesk is field sales software, and what is the cooling off rule here is general information, not legal advice.

## A cancel right you cannot find on the pin is a Friday fight

You feel it when the household asks to cancel and the only clock is a group chat. What is the cooling off rule, in the field, is a window that starts from the sale. If the visit never hit the pin, nobody can show when that window opened. This is still not legal advice. Some states give the buyer more rights than the federal rule.

**In the home.** Many in-home sales sit under a federal cancel window. The law page names what the FTC text covers.

**On the pin.** Log the visit so the manager can open the same door the household is asking about.

**Not counsel.** Knockdesk is not your lawyer. Open the FTC cooling-off page, then your state page if you need one.

## Eight visits on the pin, two sales only in a folder

A crew logs 8 in-home visits on assigned turf. Two more sales live only in a truck folder. When a household asks about the cancel window, those 8 pins have a visit. The 2 folder sales do not. A Monday in-home sale, in a week with no federal holiday, is the kind of clock the FTC page walks: Saturday counts, Sunday does not. The visit on the pin is what Friday can open.

| Where the sale lives | Count | If the buyer asks to cancel |
| --- | --- | --- |
| Visit on the pin | 8 | You can open the same door |
| Truck folder only | 2 | Nobody can show when the talk happened |
| Total sales in the example | 10 | 8 + 2 = 10. Two have no pin. |
| This page | 0 rulings | General information, not legal advice |

## The window is law. The visit is the desk.

Door knocking is the walk that created the sale. A door disposition is the outcome on that pin. A confirmed sale is the won deal you will pay. The cooling off rule sits next to those words. It does not replace them, and this page does not replace counsel.

- [FTC cooling-off rule](/laws/ftc-cooling-off-rule): The federal cancel window, in general information, not legal advice.

- [Door knocking](/glossary/door-knocking): The walk that has to land on the pin.

- [Door disposition](/glossary/door-disposition): The outcome you logged on that in-home visit.

## How Knockdesk tracks it

Knockdesk does not compute a cancel deadline for you. It keeps the visit on the pin so a manager can open the door the household is asking about. Start Knock or Log visit, including nobody home. The FTC cooling-off page holds the federal text. This page is general information, not legal advice. Full desk is on the pricing page.

## Keep going from the window

- [Field sales glossary](/glossary): The hub this term opens from.

- [FTC cooling-off rule](/laws/ftc-cooling-off-rule): The federal page this glossary term points to.

- [Door knocking tracker](/features/door-knocking-tracker): The visit on the address, so the window is not a chat.

## FAQ

### What is the cooling off rule?

The cooling off rule is a buyer cancel window after many in-home sales. This page is general information, not legal advice. Open the FTC cooling-off page for the federal text.

### Is this legal advice?

No. This is general information, not legal advice. Knockdesk is not counsel. Read the FTC cooling-off page and talk to your own lawyer.

### Does every in-home sale have a cancel window?

No. The federal rule does not cover every sale. The law page lists what the FTC text covers and what it leaves out. State law can add more rights.

### How many days does the buyer have?

This glossary does not invent a day count for your contract or your state. The FTC cooling-off page walks the federal business-day window. Some states give the buyer more time.

### What should a field crew log?

The visit on the pin. If the sale lives only in a truck folder, nobody can show when the talk happened.

### Does Knockdesk calculate the cancel deadline?

No. The desk keeps the visit. It does not run a legal clock for you.

### Where do I read the federal rule?

Open the FTC cooling-off rule page on this site. That page is still general information, not legal advice.