# A dealer the carrier already named

An authorized retailer is a dealer allowed to sell a carrier's offer, and what is an authorized retailer in telecom sales is that office, not the carrier that made the plan. Knockdesk is field sales software for the visit on that pack, with one vendor on the turf the retailer holds.

## The carrier owns the offer. The retailer owns the visit.

You feel it when the porch says sold and the carrier file says not yet. What is an authorized retailer in telecom sales is the office that hires the crew, holds the turf, and waits on that file. 22 sold and 19 confirmed is the week. The 3 extras are not pay until the file says so.

**One vendor.** Put one carrier on the turf. A mixed pack is how Friday pays the wrong offer.

**The visit.** The knock still has to hit the pin. A badge in a drawer is not coverage.

**The file.** Match the carrier file to the won deal. The retailer story is not the confirmation.

## The retailer is the dealer in the vendor-dealer model

The vendor-dealer model is that split. The carrier is the vendor. The authorized retailer is the dealer that holds turf and people. Turf is the pack that should hold one vendor.

- [Field sales glossary](/glossary): The hub this term opens from.

- [Vendor-dealer model](/glossary/vendor-dealer-model): The split: the dealer holds turf, the vendor confirms the sale.

## How Knockdesk tracks it

Knockdesk keeps one vendor per turf, vendor rates with effective windows, and a vendor-file match. Confirmation uses the rate you already saved. The product never invents a rate. The visit still has to land on the pin. Full desk is on the pricing page.

## Keep going from the authorized line

- [Field sales glossary](/glossary): The hub this term opens from.

- [Vendor-dealer model](/glossary/vendor-dealer-model): The same split, when the office is a door to door dealer.

- [Commission tracking](/features/commission-tracking): The vendor rate on confirmation, then the file match.

## FAQ

### What is an authorized retailer in telecom sales?

An authorized retailer is a dealer allowed to sell a carrier's offer at the door. The carrier makes the plan. The retailer runs the crew.

### Is an authorized retailer the same as a vendor?

No. In the vendor-dealer model the carrier is the vendor. The authorized retailer is the dealer.

### Why one vendor per turf?

So pay follows the work. A pin with more than one vendor still asks who the rep knocked for.

### Does Knockdesk invent the retailer rate?

No. You save a vendor rate. If that rate and the default are missing, the amount stays empty.

### What if the retailer sheet and the carrier file disagree?

The file match wins. In the example, 22 sold and 19 confirmed means 3 stay in review.

### How much does Knockdesk cost?

Full desk is on the pricing page. A free trial is not open.