# Teach it, then check the door.

You are looking for sales training software because the lesson finished and the next door still missed the step. Knockdesk is field sales software that publishes a course with lessons, a quiz on the course or on a lesson, and a completion the coaching inbox can wait on. The sample steps on this page, opener at 7 of 9 talks, are a sample, not a customer's course.

## What a published course actually does

A sales training app that only marks a slide complete never meets the next knock. Field sales training software in Knockdesk is the course, the lesson types, the quiz, and the completion event. A sales lms here is that course list on the same Full desk as the recording. You publish the courses you run.

**The lesson.** Content is text or markdown, a video URL, or a document you upload. Required lessons have to be finished before the course completes.

**The quiz.** A quiz can sit on the course or on a lesson. A lesson quiz can block completing that lesson until it is passed. A course quiz, when one exists, has to be passed to complete the assignment.

**The wait.** When the assignment completes, coaching can move a Learn and apply action to awaiting evidence. Training Completed goals and badges can also move.

## How a lesson becomes a finished assignment

A sales training platform for field teams has to live next to the door, not in a separate classroom product. Knockdesk keeps the course on the same seat as the knock the manager will score later.

1. Publish a course. Lessons can be text or markdown, a video URL, or a document file. Supplementary copy can sit on a video or document lesson.
2. Put a quiz on a lesson, on the course, or on both. Question types include multiple choice, true or false, and multi select.
3. Assign the course. The rep opens the sales training app on the desk they already use and works the lessons in order you set.
4. Required lessons must be completed. If a lesson has a quiz, the rep has to pass that quiz to complete the lesson.
5. If the course has a quiz, that quiz also has to be passed. Then the assignment is Completed and the desk emits the completion event.
6. A coaching action can wait on that course. Finishing it can update Training Completed goals, check badges, and award quiz bonus points when that bonus is set.

## Settings in the product

These are the lesson and quiz rules the product saves. Field sales training software is this list. You publish the courses you run.

| Setting | In the product |
| --- | --- |
| Lesson content | TEXT or MARKDOWN for written lessons. VIDEO takes a video URL. DOCUMENT takes a file upload. |
| Quiz placement | On a lesson, on the course, or both. A lesson quiz can be required to complete that lesson. A course quiz, when present, must be passed to complete the assignment. |
| Quiz questions | Multiple choice, true or false, and multi select. |
| Required lessons | All required lessons must be completed before the assignment can complete. |
| Completion event | The assignment completes when required lessons are done and the course quiz is passed, if one exists. |
| Coaching wait | Learn and apply can wait on the course. When the assignment completes, those actions can move to awaiting evidence. |
| Gamification | Completion can update Training Completed goals and check badges. A passed quiz can award bonus points when that bonus is set. |

## What a manager assigns and what a rep studies

A manager assigns the course and can wait on it from the coaching inbox. The rep studies the lessons. The sample card, Price objection on North team, is a sample, not a customer course.

**Manager.** Publishes the course, assigns it, and can attach a coaching action that waits on that course. Training Progress on analytics reads lessons and quiz scores after the work is done.

**Rep.** Opens the assigned course, finishes required lessons, and passes the quiz on the lesson or the course. Completion is what hides the unfinished assignment.

## Versus a slide deck in a chat

A deck in a thread does not wait a coaching action, pass a lesson quiz, or move a Training Completed goal. The table is the product rule, not a customer's class size.

| What you watch | In a chat deck | What Knockdesk does |
| --- | --- | --- |
| The lesson | A file in a thread | Text, markdown, a video URL, or a document upload |
| The quiz | A verbal check | On the lesson, the course, or both |
| The coaching wait | A reminder | The assignment completed event can move Learn and apply to awaiting evidence |
| The score | A typed total | A quiz can award bonus points when that bonus is set |
| How many courses | You publish them | Knockdesk does not ship a fixed catalog size |

## Related features

- [Start at the feature index](/features): The features page lists the course next to territory, routes, and tracking.

- [Read the seat price](/pricing): Full desk is on the pricing page, with no second tier.

- [Open onboarding and training together](/features/onboarding-training): The live onboarding and training page sits next to this course.

- [Finish the hire checklist first](/features/sales-onboarding): Onboarding is My Onboarding. This page is the course that comes after.

- [Wait on the course from coaching](/features/ai-sales-coaching): Learn and apply can wait until the assignment completes.

- [Open the coaching inbox help](/help/coaching-inbox): The inbox is where a missed step becomes an action that can wait on a course.

- [Score the script after the door](/help/score-a-script): The course teaches the step. The score still lands on the recording.

- [Record the next talk](/features/conversation-recording): A finished lesson is not the next door. The recording is.

- [Move Training Completed goals](/features/sales-gamification): Completion can update those goals and check badges on this same seat.

- [Read Training Progress](/features/field-sales-analytics): Training Progress is one of the ten starter reports on the dashboard.

- [Clock the shift after the lesson](/features/field-sales-time-tracking): The GPS clock sits on this same Full desk seat as the course.

## FAQ

### What is sales training software in Knockdesk?

Sales training software is a published course with lessons, a quiz on the course or a lesson, and a completion event. Knockdesk is field sales software. You publish the courses you run.

### What does a sales training app show the rep?

The sales training app the rep opens is the assigned course. Lessons are text or markdown, a video URL, or a document. Required lessons and any required quizzes have to be finished.

### What is field sales training software on this desk?

Field sales training software here is the course on the same Full desk as the knock and the recording. Coaching can wait on the course. Analytics can read Training Progress after it is done.

### Is this a sales lms?

A sales lms on Knockdesk is the course list, the lesson types, and the quizzes. It is not a separate classroom product and not a second Knockdesk plan.

### What is a sales training platform for field teams?

A sales training platform for field teams here publishes a course, assigns it, and lets a coaching action wait until that assignment completes. Quiz bonus points can be awarded when that bonus is set.

### Can coaching wait on a course?

Yes. Learn and apply can wait on the course. When the assignment completes, those actions can move to awaiting evidence.

### Which plan includes the course?

Full desk is the only Knockdesk plan. It is Full desk. A free trial is not open. Book a Walkthrough.