# See the visit they logged.

Knockdesk is field sales software for teams that sell in person. Sales activity tracking software here is the visit outcome on the pin, the verified or unverified badge, and the activity log that follows clock-in, the route, and the knock. A sheet filled after the shift is not that log.

## What field sales activity tracking shows after the door

Field sales activity tracking in Knockdesk is the visits already logged, not a guess on a whiteboard. The days on this page are a sample week of knocks and talks. They are not a customer result. The live shift sits on sales rep tracking. This page is the outcome that landed.

## How a sales visit tracking app writes the pin

A sales visit tracking app is thin if the outcome lives in a chat. Knockdesk writes the visit when the rep completes it at the pin, then maps that outcome through Outcome Stages.

1. The rep clocks in. A check in app for sales reps on this desk starts on that clock-in, then Start Knock at the door. Shift states run Offline, Clocked In, Selecting Route, On Route, At Door, Knocking, On Break, and Idle.
2. They pick an outcome stage. Creates Lead opens a lead from the knock. Show on Deal Board adds that stage as a deal column.
3. Inside Location Verification Maximum Distance, default 100 meters, the visit is verified. Outside that radius, Log visit still saves with an Unverified visit badge.
4. The activity log can write clock-in, clock-out, break start and end, route start and end, knock start and end, a quick knock, lead created, deal created, and deal closed.
5. A sales visit report app is that completed visit: the outcome, notes, follow-up if the stage requires it, and the unverified badge when GPS was outside the radius.

## Settings in the product

Sales call reporting software on this desk is the same completed visit, plus an exported report file from Analytics. Admins set what the activity log writes. These rows come from the product.

| Setting | In the product |
| --- | --- |
| Activity log, on by default | Clock-in, clock-out, break start, break end, route start, route end, knock start, knock end, quick knock, knock outcomes, lead created, deal created, and deal closed. |
| Activity log, off by default | Approach pin, and shift state change. Admins can turn those on. |
| Knock outcomes on the log | On by default. Admins can hide selected outcome stages from the log. |
| Location Verification Maximum Distance | Default 100 meters. Outside this radius, Log visit still saves as unverified. |
| Outcome Stages | Creates Lead opens a lead. Show on Deal Board adds a deal column. Requires Notes and Requires Follow-up block Complete visit until those fields are there. |
| Shift states | Offline, Clocked In, Selecting Route, On Route, At Door, Knocking, On Break, and Idle. |
| Report file | From Analytics, export a saved report as PDF, Excel, or CSV and download the file. That is an export, not a live sync. |

## What the manager reads and what the rep writes

The manager reads the log and the outcomes. The rep writes the visit at the pin. Neither seat rebuilds the day on a sheet.

**Manager.** The activity log, unverified visits, and the outcomes that map to leads and deal columns. Admins set which events the log writes.

**Rep.** Clock-in, Start Knock or Log visit, the outcome stage, notes and follow-up when the stage requires them, then Complete visit.

## Versus a spreadsheet

A sheet can list names after the shift. It does not verify GPS, keep an Unverified visit badge, or map an outcome to Creates Lead. The table is an example, not a customer day.

| What you watch | On a sheet | What Knockdesk does |
| --- | --- | --- |
| Clock-in | A typed start time | The activity log can write clock-in |
| The door | A tally in a chat | Start Knock or Log visit on the pin |
| Not Home | Often skipped | The visit still saves and still counts as coverage |
| GPS outside 100 meters | Usually missing | Unverified visit badge, visit still on the pin |
| Interested | A highlight color | Creates Lead can open a lead |
| The week's file | Rebuilt overnight | Export PDF, Excel, or CSV from a saved report |

## Related features

- [Start at the feature index](/features): The features page is the index for territory, routes, tracking, and this visit log.

- [Read the seat price](/pricing): Full desk is on the pricing page, with no second tier.

- [Watch the live shift](/features/sales-rep-tracking): The crew map and shift alerts sit next to the visits this page already logged.

- [Open the door statuses](/features/door-knocking-tracker): Not Home, unverified knocks, and the prospecting rule are the knock side of this log.

- [See the lead from the visit](/features/field-sales-lead-management): Creates Lead is how an outcome on this log becomes a household on the pin.

- [Stay on the canvassing desk](/canvass): The activity panel sits on the same canvassing desk as the pin.

- [Configure outcome stages](/help/outcome-stages): Creates Lead and Show on Deal Board are switches on the stage the rep picks.

- [Export the report file](/help/export-reports): A saved report leaves the desk as PDF, Excel, or CSV. It is not a live sync.

## FAQ

### What does sales activity tracking software do in Knockdesk?

It keeps the visit outcome on the pin, marks verified versus unverified visits, and writes an activity log for clock-in, routes, knocks, leads, and deals.

### Is this a check in app for sales reps?

Clock-in starts the shift. Start Knock is the check-in at the door. Both can write to the activity log when those events are on.

### What is a sales visit report app on this desk?

The completed visit: outcome, notes, follow-up when required, and an Unverified visit badge when GPS was outside Location Verification Maximum Distance. Export a saved report as PDF, Excel, or CSV if you need a file.

### How does sales call reporting software work here?

The call or visit report is the outcome the rep logged, not a blank form. Sales call reporting software on this desk is that visit plus an exported file from Analytics.

### Which visits are unverified?

Log visit outside Location Verification Maximum Distance, default 100 meters. The visit still saves. The badge is Unverified visit.

### Does Not Home still count?

Yes. Not Home still saves and still counts as coverage. Do Not Contact and Invalid Address do not count toward coverage.

### Which plan includes the activity log?

Full desk is the only Knockdesk plan. It is Full desk. A free trial is not open.