# AI field sales software that coaches the visit you recorded

Knockdesk is field sales software, and the AI works on visits that already happened. AI field sales software here means a recap and a score from a conversation the rep chose to record, plus a way to ask the field record a question. It is not a voice in the rep's ear while they are talking.

## What the AI does in Knockdesk

When a rep records a knock, AI for field sales writes the recap: a summary, the objections, the interest, and the follow-up the door asked for. The transcript shows who spoke, how long the rep talked, and how long they listened. Every recorded visit is scored against the steps you published. Used, missed, or not this door. Opening, rapport, discovery, presentation, objections, and close. Key moments have a timestamp so you can jump to them.

Kayo is the AI assistant for field sales on the desk. Ask about a rep, a team, a territory, or a deal. Ask why the doors and the appointments do not match, which deals can still be saved, or which turf needs attention. It brings the visits and conversations behind the answer. You review them and approve the next step.

The AI field sales platform also rolls the week up: volume, contact, conversion, score, and the objections that keep showing up. The inbox is the required step the team is dropping. You assign a lesson, field practice, or a one-on-one. Later tapes show whether the step appeared.

- [Coach](/coach)

- [Kayo](/features/ai-assistant)

## What the AI does not do

There is no real-time whisper coaching. Knockdesk does not talk into the rep's ear during the conversation, and it does not pop a live script over the person at the door. The note arrives after the visit, for the next one.

The rep's outcome is never overwritten. The model can suggest interest, an objection, a callback, or an appointment. The outcome the rep logged stays the outcome on the pin. A score is a second fact. It is not a correction of the first.

The AI does not invent a commission rate, a forecast, or a closed deal. Confirmed sales stay the ones you confirm. Open money stays the open deals. You approve an action before it is assigned.

## Your script and your documents

Write the talk once. Who it is for, the steps, and what a win sounds like. Publish it. The score uses those steps, not a generic sales rubric from the internet. When the pitch changes, you change the script and the next tapes are graded against the new one.

Your own documents can be loaded and cited: the script, the policy, the product. The advice in the score and in Kayo's answers can point at that material. An AI sales assistant for outside sales is only useful if it sounds like your company. A completed lesson and a later recording are how you see whether the rep used what they were taught.

- [Onboarding and training](/features/onboarding-training)

## Privacy, consent, and retention

Recording is opt-in. Consent is a step on the knock. The rep can pause, skip the tape, and still log the visit. Reps see their own tape. Managers see the team. The phone holds the recording when there is no signal and uploads it when the signal returns.

You are responsible for telling reps and prospects when a conversation is recorded, and for the law where the visit happens. Knockdesk processes a tape so it can write the recap and the score. You keep the tapes worth coaching. The rest age out. This page does not publish a day count for that age-out, because a number that is not a checked product setting would be the wrong fact.

The privacy policy is the place for how account, field, and recording data is handled. The AI does not require a recording on every door. Coaching runs on the visits you tape.

- [Privacy](/privacy)

## AI in field sales versus inside sales

Inside-sales AI usually starts from a dialer call, a queued lead, and a rep at a desk. AI for field sales starts from a person standing at an address. The useful record is the pin, the outcome, and, when they consented, the conversation at that door. A score that ignores the turf will coach the wrong problem: a missed step, when the real gap was a turf nobody finished.

An AI crm for field sales still has to be a CRM. The lead, the one opportunity per lead and vendor, the task, and the timeline stay attached to the visit. Kayo reads that record. It does not become a separate inbox of advice with no door behind it.

This page does not publish a comparison table of other AI vendors. Their prices and claims are not in a checked Knockdesk source. Judge any AI field sales platform on three tests: does it score your script, does it leave the rep's outcome alone, and can you open the visit behind the answer.

## Pricing

AI field sales software at Knockdesk is not an add-on tier. Recording, the score, and Kayo are part of Full desk, one price per user. There is no free plan and no second plan that unlocks the tape. A trial length is not published. Trials are not open yet. Book a walkthrough. There is no sample-tape demo URL on this page beyond the walkthrough.

- [Pricing](/pricing)

## FAQ

### What is AI field sales software?

AI field sales software uses the visits a team already logged. In Knockdesk that means a recap and a score from a recording the rep chose to make, and Kayo answering a question with those visits behind it. Knockdesk is field sales software that keeps the pin as the source.

### Does the AI whisper to the rep during the knock?

No. There is no real-time whisper coaching. The rep gets a note after the visit, for the next door. The manager opens the tape when the visit needs them.

### Can the AI change the outcome the rep logged?

No. The rep's outcome is never overwritten. The model can suggest what it heard. The pin keeps the outcome the rep chose.

### What is the AI assistant for field sales?

Kayo is the AI assistant for field sales. Ask about a rep, a team, a territory, or a deal. It brings the visits and conversations that support the answer. You approve the next step.

### Does the AI sales assistant for outside sales use our script?

Yes. You publish the steps. Every recorded visit is scored against them: used, missed, or not this door. Your script and product documents can be cited in the score.

### Is Knockdesk an AI CRM for field sales?

Yes. The AI crm for field sales is the same record as the visit: the lead, the one deal per lead and vendor, the task, and the tape. Kayo reads that record. It does not keep a separate CRM.

### Do reps have to record every door?

No. Recording is consent-based. They can skip it and still log the outcome. Coaching runs on the visits you tape. You are responsible for the recording law where the visit happens.

### How much does it cost?

Full desk is on the pricing page. The score and Kayo are in that plan. There is no free plan and no AI add-on tier.